Aramex is a leading global provider of comprehensive logistics and transportation solutions. Services include express courier delivery, freight forwarding, logistics, supply chain management, e-commerce and record management services.- Managed a portfolio of high-profile clients including Saudi Aramco (Oil & Gas), UAE Ministry of Foreign Affairs (Government), Landmark Group and Apparel Group (Retail), generating over AED 1 million in quarterly revenue.- Handled 20,000+ weekly shipments for key clients, driving a 15% increase in client satisfaction by ensuring timely and efficient deliveries.- Expanded into new markets (USA, UK, China, India), boosting revenue by 10% through targeted sales strategies and new client acquisition.- Conducted cold calls and email outreach to C-level executives and Decision maker of top industries within EMEA to add 15% more qualified prospects to the Salesforce database.- Organized face-to-face meetings with key decision-makers, leading to a 20% increase in account renewals and securing AED 500,000 in new business annually.- Improved operational efficiency by 12% through analyzing and optimizing business processes, delivering enhanced service to clients.- Generated and presented weekly KPI reports to improve team performance by 10% quarter-on-quarter.- Negotiated contracts and prepared tailored proposals, contributing to a 15% annual revenue increase, with AED 1.2 million in new contracts secured over two years.

Delta Q is the market leader in capsule coffee in Portugal since 2007. It is the result of the vision and innovation from Delta Cafe's company.- Developed and implemented sales plans, including identifying target clients and creating sales strategies based on their needs- Identified potential clients and building relationships with them through phone calls, emails, and face-to-face meetings- Engaged in post-sale activities such as follow-up communication with customers to ensure satisfaction with products or servicesCoordinating sales activities with other departments (Internal stakeholders- Developed and implemented marketing campaigns, including creating advertisements, conducting market research, and creating sales presentations- Ensured best sales practices to meet customer needs and expectations and capitalize on growth with brand.- Liaise with external vendors to execute promotional events and campaigns (SAUDI HORECA 2021, Delta Q launch event at embassy of Portugal)

The region’s leading e-commerce platform and digital marketplace, delivering to customers in the Kingdom of Saudi Arabia, United Arab Emirates and Egypt.- Supported Noon’s digital media operations across all main platforms- Protected Noon’s reputation and swiftly responded to online customer inquiries, while maintains the highest level of professionalism.- Identified trends and threats to the customer experience across all stages of the user experience.- Developed my organisation skills through managing the logistical procedure for global deliveries by liaising with (Aramex, Samsa and Saudi Post)- Enhanced teamwork skills by providing regular feedback and suggestions on processes and workflows.