Mohammed Rahmath Ullah Khan Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

• Customer services and giving information to the customers about the procedure.• File opening for driving licence and Verifying the documents• Taking payments from the customers and Data entry in orbit software• Scheduling for the driving classes• Help out student regarding their problems• Prepare full documentation of all the branches across Dubai for RTA (Road and Transport Authority)• Answering incoming calls and assisting customers in their specific enquiries• Creating further interest in the company's services by inviting customers to use all services offered during outbound calls• Providing Market Research for the company• Following-up client calls with e-mail or fax if needed• Scheduling all the appointments• Maintaining a professional and ethical business relationship with customers at all times• Ensuring customer satisfaction while maintaining continuous business from existing clients• Manage upset customers, conflicts and challenging situations• Ensuring that all relevant data is administrated correctly in the system• Maintain resources utilization report• Managing and Maintaining Training Procedure• Organizing Signal, Knowledge, Assessment and Road Test in coordination with Road Transport Authority (RTA)• Dealing with corporate Companies Customers and V.I.P customers

Hyderabad, Telangana, India

• Install, upgrade, support and troubleshoot Windows OS, authorized desktop applications, hardware, and peripheral equipment. • Coordinate and execute preventative maintenance and remedial repairs on computers, laptops, printers, and peripherals. • Return defective equipment to maintenance inventory, document customer repairs, and maintain and restock parts inventory to maintain spare parts levels. • Monitor, operate, manage, troubleshoot, and restore service to terminal service clients, PCs, or notebooks with authorized access to network.• Installed, upgraded, and verified hardware and software applications. • Assisted end-users in using new and existing technology; provided coaching and one-on-one training. • Managed laptops, desktops, and printers company wide. • Authored second-line support team manuals and maintained support standard operating procedures.

Hyderabad, Telangana, India

• Regarding Analyzing communication, needs of customer and consults with staff engineer’s technical problems.• Train’s establishment personnel in equipment use, utilizing knowledge of electronics and product sale.• Recommends equipment to meet customer requirements, considering salable features, such as flexibility, cost, capacity, and economy of operations.• Negotiates terms of sales and services with customers.• Sells electrical or electronic equipment, data processing and radio graphic equipment to businesses and industrial establishments.• Giving all the knowledge about New Offers and Promos.• Solving the problems of customers and provide timely solution.