• Managing, Monitoring, designing, improving, and maintaining Cisco Firewalls, Palo Alto Firewalls, TPAM, Symantec Endpoint Protection Solution, TMG, Network Access control appliances, and all other network and patch equipment.• Monitor the security of critical systems (e-mail servers, database servers, web servers, etc.).• Ensure appropriate system administrative actions, investigate and report on noted irregularities.• Conduct network vulnerability assessments using (McAfee Vulnerability Manager) to evaluate attack vectors, identify system vulnerabilities and develop remediation plans and security procedures.• Investigate potential or actual security violations or incidents.• Aware end-users about risks and security controls.• Review network hardware and software for proper operation.• Implementing security plans for the network and design the diagram of the network.• Resolve network, computer and user-related issues.• Daily check for critical systems status to ensure all services are running propriety.• Installation and configuration Microsoft Windows Server Operating Systems.• Installing, troubleshooting, maintenance and upgrading Clients Operating Systems.• Control the user account management process.• General knowledge in LAN & WAN Technology.• Create, change, and delete user accounts per request using Active Directory.

• Supervision, monitoring and review of team activities.• Involved in the preparation of daily reports.• Greeted and assisted all customers.• Checked-in passengers for international travel using computerized systems; update and verifieddocumentation for international flights.• Processed tickets, checked baggage and monitored carry-on baggage for size and quantity, collectedchecked baggage fees at gate, and assigned seats.• Baggage mishandling trackers.• Assisted customers with special needs and quickly addressed and resolved customer complaints.• Provided accurate gate, flight arrival and departure information.• Departure control system.