As a Service Colleague at Leyton ASDA, I ensure an exceptional shopping experience by assisting customers, maintaining store standards, and supporting various operations. My responsibilities include stocking shelves, arranging displays, ensuring accurate pricing, and monitoring inventory levels. I maintain store cleanliness, assist with promotional setups, and collaborate with team members to achieve store goals. Additionally, I support various departments, follow store policies, and participate in inventory counts, all while maintaining a friendly and customer-focused attitude.As a Service Colleague at Leyton ASDA, I ensure an exceptional shopping experience by assisting customers, maintaining store standards, and supporting various operations. My responsibilities include stocking shelves, arranging displays, ensuring accurate pricing, and monitoring inventory levels. I maintain store cleanliness, assist with promotional setups, and collaborate with team members to achieve store goals. Additionally, I support various departments, follow store policies, and participate in inventory counts, all while maintaining a friendly and customer-focused attitude.

As Tropous' Managing Partner and Chief Operating Officer, I was responsible for the company's strategic and operational direction. My primary responsibilities were:Leadership and Mentoring: Provided visionary leadership and guidance to the executive team and staff, cultivating an environment of innovation, cooperation, and continuous development.Team Coordination: Managed and coordinated cross-functional teams to ensure alignment with corporate goals, streamline workflows, and promote effective communication throughout all departments.Career Counselling for Students: Assisting students with their career development by providing counselling and mentorship to assist them select the best courses and universities overseas, as well as achieve their long-term professional goals.Training and Development: Created and implemented comprehensive training programmes for both staff and students, improving their skills and competencies and ensuring they were prepared to fulfil the demands of their roles.Operational Management: Oversaw day-to-day operations, such as resource allocation, process optimisation, and performance monitoring, to ensure that the company ran smoothly and efficiently.Strategic Planning: Worked with other senior leaders to establish and implement strategic strategies that drove growth.

As a Floor Manager at a bustling souvenir shop in the heart of London, I assumed a leadership role after being promoted from my previous position as a Customer Service Representative. This opportunity was part of my internship as I pursued my MBA degree, allowing me to gain valuable hands-on experience in retail management while applying the theoretical knowledge gained through my academic studies. In this elevated role, I took on additional responsibilities to ensure the smooth operation of the store and uphold exceptional standards of customer service.

As a customer service representative at a bustling souvenir firm in the center of London, I was responsible for giving excellent service to a varied range of customers from all over the world. My primary responsibilities included customer service, sales transactions, inventory management, product management, complaint resolution, and multilingual communication.