Mohammed Matooq Rawas Email & Phone Number

السعودية

Jeddah, Makkah, Saudi Arabia

• Develop business strategies to raise customers’ pool, expand store traffic and optimize profitability.
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Ensure high levels of customers satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, customer needs, profits etc.

Jeddah, Makkah, Saudi Arabia

• Answer queries from customers.
• Report discrepancies and problems to the line manager.
• Give advice and guidance on product selection to customers (Customer Relations)
• Handle inbound calls.
• Efficient dealing of complaints to completion and enabling satisfaction of customer.
• Provide feedback on the efficiency of the customer service process.

Jeddah, Makkah, Saudi Arabia

• For duty free King Abdulaziz Airport Air Sales
• Answer queries from customers.
• Report discrepancies and problems to the line manager.
• Give advice and guidance on product selection to customers (Customer Relations)
• Handle inbound calls.
• Efficient dealing of complaints to completion and enabling satisfaction of customer.

Jeddah, Makkah, Saudi Arabia

• Achieve all the given targets.
• Manage stores of 52 sales staff.
• Monitor KPIs.
• Coach and develop the work team.
• Maximize sales and profitability.
• Provide the team with a stimulating and supportive environment.

Jeddah, Makkah, Saudi Arabia

• Assist the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinate, monitor and report on daily operations.
• Recruit, train and supervise employees.
• Manage employee schedules, conduct performance reviews and enforce disciplinary actions.
• Monitor and maintain suitable store inventory levels.
• Assist with the development of new sales and recruitment strategies.

Jeddah, Makkah, Saudi Arabia

• Learn the products and services offered, including the sales terms (e.g. special features, return and warranty policies).
• Set targets for the sales department.
• Collaborate with the marketing department to prepare common strategies.
• Monitor sales numbers and marketing metrics.
• Calculate business trends, like monthly sales rates.
• Analyze market trends.