Mohammed Refae Email & Phone Number

Riyadh, Sa

Riyadh, Saudi Arabia

Riyadh, Saudi Arabia

Saudi Arabia

Core systems (RBS, CTF, Cortex,...), Retail Mobile APP, AL Mubasher Web Portal, Corporate Web portal, Corporate Mobile APP & Fraud cases.• Maintained open communication channels between team members during all phases of the project life cycle.• Provided technical guidance in the development of project objectives, scope, deliverables, timeline and milestones• Developed and implemented project plans, schedules, budgets, and risk management strategies• Created detailed reports outlining the status of each project at regular intervals.• Resolved conflicts amongst various stakeholders within a timely manner.• Provided recommendations for future improvements based on lessons learned from previous projects.• Facilitated meetings with stakeholders to ensure successful outcomes for projects• Coordinated activities between multiple departments in order to meet project deadlines.• Collaborated with cross-functional teams to develop innovative solutions that addressed customer needs.• Successfully managed projects with tight deadlines and limited resources.• Collaborated with cross-functional teams across multiple departments to achieve goals.• Provided leadership during times of ambiguity or uncertainty while motivating the team.• Documented lessons learned from each project in order to optimize future processes.• Resolved conflicts and negotiated successful solutions with internal and external stakeholders.• Developed detailed work breakdown structures and identified critical path activities.• Conducted interviews with stakeholders, users, and subject matter experts to identify project needs and goals.• Manage End to End projects life cycle (Analysis, Design, development, testing & releasing).• Manage Conflicts between different team members.• Lead, support, build, empower, train and mentor teams.• Manage project resources (onsite and offshore resources).• Tracking and removing impediments• Support organization product owner and business decision makers

Riyadh,Saudi Arabia

1. ZATCA (ERAD system different modules (Filling declarations, Credit Refund, Escalations, Objection, Auditing, Collection, Payment, Risk and Financial)2. General Directorate of Border Guard, General Directorate of Passports and Special Forces (HR, Training and scholarship, Warehouses, Contractors management, Government competitions and government tenders E-procurement)• Define business requirements and organization goals• Conducted interviews with stakeholders, users, and subject matter experts to identify system needs and develop use cases• Studying AS-IS and To-Be• Analyzed existing systems and processes to identify areas of improvement • Performed gap analysis between current state versus desired future state and Re-engineering process• Design a full digital transformation plan• Requirements validation and define deliverables acceptances criteria• Manage and Analyze backlog's requirements for each transformation phase• Identified opportunities for automation of manual processes• Defined functional requirements based on user stories and use cases• Developed requirements documents and process flows to support business objectives (BRD, SRS...)• Design interactive prototype that incorporated best practices in UI and UX design• Collaborated with technical teams to ensure functional specifications were properly implemented• Led cross-functional teams in designing complex workflows across multiple applications• Collaborated in QA team in testing cases and developing test plans for unit testing, integration testing and regression testing• Assisted in developing detailed system documentation such as user manuals and technical specifications• Facilitated communication between IT personnel, business users, and other stakeholders• Collaborated with delivery and implementation teams in end-user training on new systems• Collaborated with organization management managers (Prepare reports, summarizing project progress, risks, issues and recommendations

Al-Jubial, Eastern Region, Saudi Arabia

• Business requirements and organization vision elicitation.• Conducted interviews with stakeholders, users, and subject matter experts to identify system needs and develop use cases.• Studying AS-IS and To-Be.• Analyzed existing systems and processes to identify areas of improvement and develop solutions.• Performed gap analysis between current state processes, systems versus desired future state processes, systems, Re-engineering process and design Business Model.• Support organization product owner and business decision makers.• Identified opportunities for automation of manual processes through application programming interfaces.• Defined functional requirements based on user stories and use cases while adhering to established standards and best practices.• Collaborated with technical teams to ensure functional specifications were properly implemented.• Led cross-functional teams in designing complex workflows across multiple applications.• Collaborated in QA team in testing cases and developing test plans for unit testing, integration testing, regression testing, usability testing.• Assisted in developing detailed system documentation such as user manuals and technical specifications.• Facilitated communication between IT personnel, business users, and other stakeholders throughout the development lifecycle.• Collaborated with delivery and implementation teams in end-user training on new systems.• Managed requirement traceability and changes throughout project lifecycle.• Collaborated with organization management managers (Prepare reports, summarizing project progress, risks, issues and recommendations.

المملكة العربية السعودية

1. MOMRA:Mange applications development and releasing activities for all seven City Planning Agency department.2. Ministry Of Civil Services: Scholarship and Training.3. Tabuk Municipality:GIS Application and web services (Urban Planning, Shops permits, building permits, Digging permits, Construction licenses, Investment Contract Management, Land donation and management, Lighting and electricity management, Roads management, Health Certificates, Geographic explorer).4. Tabuk Municipality:ERP Application and web services: (HR, E-services gate, Government competitions, Contractors Management, government tenders E-procurement, Financial Affairs Management, Projects Management, Stock Management, 940). 5. Riyadh Sub-Municipalities Affairs Affairs Agency (Government competitions, Contractors management, Create Projects Studies, Mange release of audio and video conversation software, Study AS- IS and TO-BE, Preparing plans for agency's services automation and process Improvement).• Conducted interviews with stakeholders, users, and subject matter experts to identify system needs and develop use cases• Studying AS-IS and To-Be• Performed gap analysis between current state versus desired future state and Re-engineering process• Requirements validation and define deliverables acceptances criteria• Defined functional requirements based on user stories and use cases• Developed requirements documents and process flows to support business objectives (BRD, SRS...)• Design interactive prototype that incorporated best practices in UI and UX design• Collaborated with technical teams to ensure functional specifications were properly implemented• Collaborated in QA team in testing cases and developing test plans for unit testing, integration testing and regression testing• Facilitated communication between IT personnel, business users, and other stakeholders• Collaborated with delivery and implementation teams in end-user training on new systems

القاهرة, Egypt

1. Parking Management System (Development)2. Stock Management System (Analysis, Testing, Training, Implementation and DBA for 380 Branch).3. Signature System (Analysis, Testing, Training, Implementation and DBA for 400 Branch).4. Fixed Assets System (Analysis, Testing, Training, Implementation and DBA for 3 Branch).5. Transportation Management System (Analysis, Testing, Training, Implementation and DBA for 6 Branch).