•Successfully managed day-to-day operations of a high-end Citizen Watch showroom, ensuring smooth functioning of sales, inventory, and customer service•Consistently exceeded monthly and annual sales targets, resulting in a significant increase in revenue for the store•Led a team of sales associates, providing guidance, training, and motivation to achieve sales targets and maintain excellent customer experiences•Implemented efficient store policies and procedures to optimize… Show more •Successfully managed day-to-day operations of a high-end Citizen Watch showroom, ensuring smooth functioning of sales, inventory, and customer service•Consistently exceeded monthly and annual sales targets, resulting in a significant increase in revenue for the store•Led a team of sales associates, providing guidance, training, and motivation to achieve sales targets and maintain excellent customer experiences•Implemented efficient store policies and procedures to optimize productivity and minimize operational errors•Developed and executed strategic sales plans to attract new customers and retain existing ones, driving consistent growth in customer base and sales volume•Monitored sales trends and customer preferences, adjusting inventory and promotions accordingly to maximize sales opportunities•Fostered a customer-centric environment by training staff in delivering exceptional service, resulting in high levels of customer satisfaction and repeat business•Resolved customer inquiries and concerns promptly, maintaining a positive and professional demeanor to ensure customer loyalty. Show less

•Effectively coordinated documentation operations, ensuring timely billing and efficient cross-functional collaboration•Maintained accurate department inventories and documented procedures, contributing to operational excellence•Contributed to the creation of commercial documents in line with SOPs, streamlining the billing process and ensuring compliance.

•Managed papers provided by engineers and organized obtained materials for co-workers•Analysed operational data from the supply chain and processes, documented, and maintained department inventories•Wrote, distributed, collected, stored, and maintained company documentation•Planned, arranged, directed, and evaluated supply chain, logistics, and documentation operations•Coordinated the creation of commercial documents in line with SOPs and managed recordkeeping needs to support… Show more •Managed papers provided by engineers and organized obtained materials for co-workers•Analysed operational data from the supply chain and processes, documented, and maintained department inventories•Wrote, distributed, collected, stored, and maintained company documentation•Planned, arranged, directed, and evaluated supply chain, logistics, and documentation operations•Coordinated the creation of commercial documents in line with SOPs and managed recordkeeping needs to support on-time billing•Verified document checklist to ensure all documents were received. Show less

•Successfully coordinated and streamlined shipping and freight forwarding operations, ensuring timely and compliant delivery•Collaborated effectively with freight forwarders and maintained accurate documentation to facilitate seamless international shipments•Managed all shipment documents, ensuring regulatory compliance and minimizing administrative burdens•Worked collaboratively with other departments to maintain a cohesive and efficient shipping process.

•Proactively managed the receipt, storage, and distribution of goods and materials in the warehouse to ensure timely delivery•Effectively collaborated with the logistics team to maintain a smooth workflow and minimize delaysContributed to the logistics team's planning, scheduling, and purchasing inventory duties•Demonstrated strong cross-functional collaboration to enhance warehouse efficiency and streamline overall operations.