Mohammed Sahil

Mohammed Sahil Email and Phone Number

Healthcare Operations Supervisor @ NMC Healthcare
Dubai, AE
Mohammed Sahil's Location
Dubai, United Arab Emirates, United Arab Emirates
About Mohammed Sahil

With a robust background as Operations Supervisor at NMC Specialty Hospital, my focus has been on developing and maintaining high-quality customer service standards and meeting performance KPIs. My role involves a dynamic blend of handling insurance queries, claims, and policyholder interactions, ensuring that customer satisfaction remains at the forefront of our operations.As part of the customer service team, we have streamlined appointment-setting processes and bolstered the training and development of new team members. My expertise in cash management, health insurance, and hospital operations has contributed significantly to the smooth running of our department. In collaboration with colleagues, we continuously strive to enhance the patient experience and uphold the esteemed reputation of NMC Healthcare.

Mohammed Sahil's Current Company Details
NMC Healthcare

Nmc Healthcare

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Healthcare Operations Supervisor
Dubai, AE
Mohammed Sahil Work Experience Details
  • Nmc Healthcare
    Healthcare Operations Supervisor
    Nmc Healthcare
    Dubai, Ae
  • Nmc Specialty Hospital
    Operations Supervisor
    Nmc Specialty Hospital Jul 2015 - Present
    United Arab Emirates
    • As supervisor investigate patient/visitor concerns and implements appropriate course of action• Lead organization, insurance provider and agents, claimants, policy holders' status• Check eligibility for coverage for all relevant claims, ensuring increase in sales by 20% profit rate• Handling admission and discharge of patient in hospital• Helping team in solving grievances and maintain cordial relations with patientsConduct performance metrics evaluations of staff, providing feedback and identifying areas forprofessional development and trainingMake swift, informed decisions and coordinate with Ambulance and emergency services withhealthcare teams in crucial times of unexpected medical emergencies• Research methods to improve operations and reduce costs• Manage the team to ensure no-shows are contacted and rescheduled accordingly• Training and Handling of new staff, (List HMO) of general patients• Participating in Healthcare training programs and campaigns• Improve operational efficiency and patient care quality• Coordinate with medical staff and administrative personnel• Ensure effective communication across all departments for optimal patient care• Manage staff scheduling, including shifts and rotations, to ensure adequate coverage• Seeking Pre approvals for IP/OP co-paymentMonitoring clinical performance, conducting audits, and leading teams towards adoptingevidence-based practices to enhance healthcare outcomesHandling of benefit coverage queries and processing of cash, ACH Payments, updating of cashspreadsheets, running collection billing reports, setting up patient payment plans• Maintaining billing software, updating rate change, cash spreadsheets, repayment errorsMaintain working knowledge of the Hospital Information System HIS, times of all clinics, duration ofappointments, doctor's duty roster, and procedure for booking appointments• In case of emergencies assist the team in Patient Registration form & Insurance form fill up
  • Amigo Shelters Private Limited
    Accounting Administrative Assistant
    Amigo Shelters Private Limited Nov 2013 - Nov 2014
    India
    •Maintaining budgets and records, preparing and sending invoices, handling cash, and performing other administrative duties•Providing support to Accounting Department•Performing basic office tasks such as filing, data entry, answering phones, processing mails•Handling communications with clients and vendors via phone, email and in- person •Managing and tallying balance sheets to overcome minimal 10% share profits and budgeting •Processing transactions, issuing checks, and updating ledgers, budgets, etc•Preparing financial reports•Assisting with audits, fact checks, and resolving discrepancies•Processing ACH payments•Financial review, analysis, assistance to internal departments and management taking into consideration their interests

Mohammed Sahil Education Details

Frequently Asked Questions about Mohammed Sahil

What company does Mohammed Sahil work for?

Mohammed Sahil works for Nmc Healthcare

What is Mohammed Sahil's role at the current company?

Mohammed Sahil's current role is Healthcare Operations Supervisor.

What schools did Mohammed Sahil attend?

Mohammed Sahil attended Indian Academy Group Of Institutions.

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