Reduced IT costs by 30% via negotiating/managing vendor/supplier contracts, including printer leasing, outsourcing SIEM and network connectivity consolidation. Defined a 2-year strategic plan to address the system issues, End-Of-Life OS & hardware issues including core LAN upgrade, SAN & server refresh, DR, cloud migration and a optimization of telecom lines. Supervise procurement and contracting practices, contractor qualification, Technical Evaluation, and bid selections. Managed vendors, consultants, & internal IT team to successfully execute projects on-time, within budget. Effectively administer a multi-million dollar technology budget by ensuring that programs are cost effective and are maximizing return on all technology investments Spearheaded strategic development and delivery of enterprise resource planning, document management system, correspondence management system, and business intelligence. Designed Disaster recovery using Microsoft Azure cloud to reduce the cost of Co-location and Managed services. Led successful migration of entire IT infrastructure to Hyper converged leveraging SDS and SDN. Optimizing infrastructure cost, efficiency, and management overhead. Improvements and enhancements in resources and network infrastructure resulted in the organization realizing a 40% saving in 2 years.

Manage the IT Infrastructure Department of 6 staff members providing support to 5000 users and 60 servers across UAE, KSA and India. Manage the operation of enterprise IT infrastructure and data centres, including performance, availability, recoverability, root cause determination and problem resolution. Manage the MS Exchange, firewall, Active Directory and anti-virus infrastructure. Maintain and update full network security architecture documentation, including policy and standards documents. Develop business cases, project plans, and recommended infrastructure budgets related to IT initiatives. Provide effective reporting on all IT infrastructure activities to Head of IT. Final point of escalation for the IT Infrastructure and Operations teams.