The responsibilities and tasks accomplished during the mentionedperiod are as follows: • Manage All NCB Datacenters Projects throughout the entire project lifecycle.• Support and Manage NCB's DataCenter and DR site1. This includes device/server racking2. Network (Fiber and UTP) and SAN Physical connection3. Power and Cooling Management4. Server OS installation/Preparation.• Monitoring of firm's Core Banking System1. HP Open View Operations for Windows and UNIX2. Control-M Enterprise Suites (used in automated batchprocessing)• Manage and Perform Level 1 Support (Production SystemsIncident Management)

1st level support for the following Services:1. Banking E-Services (Alahli.com, Alahli Tadawul, Alahli Ecorp and Alahli Online)2. Banking SMS services.3. Banking Payments and Transections systems (BESS and BASE24).4. SARIE System.5. Payments services (SADAD, SAWA Recharge, Remittance transfer and Credit Card)6. Operating System support (Windows Server 2003/2008 & Unix)7. Application Server hosting (Virtual Machine ESX server)

- Provide support for more than 170 internal banking systems.- Monitoring and troubleshooting more than 600 servers in Jeddah Data Center (Primary) and Data Recovery (DR) Center.- Ensure systems availability of NCB Services 24/7.

Managed the Systems, network and communication needs of companies based on a schedule and I was handling 7 companies :1.Sabbagh Engineering Consultant & Associates.2.FullStop Advertising.3.LegendMist Company.4.Power and Technical Works.5.Siraj Capital.6.STGC (Saudi Tourism Guide Company).7.Abdul-Jawad Est. & Wed Production.