Provided strategic leadership and tools necessary for client facing team to implement strategies and tactics to fulfill organization’s mission with a strong focus on quality, operational excellence, and financial performance. Developed and maintained long lasting partnerships with EMS and hospital staff integral to patient care management. Led successful efforts to expand into new territories. Analyze the performance of solutions to determine opportunities within the human cells and tissue market and executing projects to ensure long-term sustainability.ACCOMPLISHMENTS■ Implemented a calculated and targeted “donor first” approach to penetrating new markets, leading to new business and new highs in quality measures.■ Optimized workflow processes, resulting in efficiency improvements of 40% year over year.■ Introduced new training, metrics, and daily operating reports resulting in capacity surplus and export opportunities.■ Reduced balance sheet liabilities while increasing the new client rate by 10% and repeat rate by over 25%.■ Revised departments’ employee performance management process, adding cross-training and clearly defining each position’s goals.

Headed financial and operational leadership for blood donor recruitment and collections, managing a team of 200 staff members. Drove front-end business operations toward monthly and annual collections goals, mainly focused on recurring donor rate and new donor acquisition through new account partnerships and territory expansion. Supervised performance of metrics for compliance, quality, safety, efficiency, and sustainability. Headed operations P&L by addressing challenges and enhancing financial performance.ACCOMPLISHMENTS. ■ Enhanced transaction yield, boosting revenue post pandemic through strategic partnerships.■ Balanced production to match customer demand to workforce planning schedules and scheduled equipment downtime, leading to 15% efficiency improvements in production capacity.■ Development and management of budgets and key performance indicators for new program offerings and services. Successfully launched several partnerships.■ Introduced systemwide team building tactics to improve workflow efficiencies across operational functions.

Responsible for Los Angeles, CA regional operations, financial performance, administrative functions, and operational metrics in a high-volume production line for total revenues of $30MM and managing a team of 105 FTE’s. Develop and implement the accounting, financial planning, and financial management policies, procedures, and practices for the Los Angeles region to support the corporate requirements and objectives. Administer and manage the accounting information systems. Monitored capital projects and expenditures and maximize use to drive bottom line earnings. Direct and participate in month end closing and financial package reporting to Corporate Office and P/E investor group. Set strategic goals and financial plans for the region and measure progress. Evaluate, recommend, and implement process improvement changes to increase productivity and improve financial standing. Oversee operating budget management and capital financial planning, create financial reports, presentations, procedures and plans, and formulate financial models and analysis to support strategic initiatives. Supervise plant and department operations in absence of Regional General Manager.ACCOMPLISHMENTS● Developed a costing model to measure profit margins on all products, resulting in well-defined pricing negotiations to customers as well as suppliers. Over 6 years, this is estimated to save $6M and increase revenue by 15%. ● Improved the cash conversion cycle by 35%, improving customer service and vendor relationships scores.● Overhauled financial internal controls and reporting, instilling accountability across multiple departments for accurate and ethical preparation of reports. ● Restructured supply chain departments, resulting in $5M annual capacity improvement.

Drive financial, statistical, and performance data analysis, and provide high-level technical, strategic, and resource utilization management and operational support. Support development of annual operating budget, create financial reports, presentations, procedures and plans. Formulate financial models and analysis to support organizational initiatives. Establish key metrics, measures, and improvement opportunities, review deliverables and results of action plans, compare actual to projected outcomes and identify root causes of variances. Research drivers and trends, and execute long-range strategic plan in conjunction with management.ACCOMPLISHMENTS■ Addressed credibility and timing issues by building daily financial and operational dashboards.■ Developed a costing model to measure profit margins on all products, resulting in pricing adjustments of 20%■ Aligned each department KPI's to organizational goals leading to improved labor management, collaboration, and transparency.■ Established a predictive analytics model to guide resource use and allocation, reduced waste expense by $500K.

Prepared and delivered NPV and ROI analysis to support and strengthen strategic initiatives, capital projects, and acquisition targets, and served as Finance representative on TMC Growth Committee. Supported monthly close and reporting processes, and assisted with evaluating accruals and re-classes. Reconciled monthly business transactions across various systems and analyzed compensation statements.