*Directed comprehensive office operations, ensuring efficiency across departments and maintaining optimal workflow for daily activities.*Led sales and distribution efforts for packaging materials, enhancing client satisfaction and meeting delivery deadlines consistently.*Increased client satisfaction by 25% through efficient sales and timely distribution of packaging materials, ensuring consistent delivery and strong client relationships.*Conducted in-depth market research to identify industry trends and expand client base, boosting company’s visibility.*Built and nurtured strong client relationships, successfully negotiating terms and establishing long-term partnerships.*Oversaw company participation in exhibitions and trade fairs, coordinating product displays to attract new business opportunities.*Ensured strict compliance with industry standards and regulatory requirements, safeguarding quality across trading activities.*Managed vendor relationships and streamlined procurement, securing cost-effective solutions for office supplies and resources.

*Coordinated daily administrative tasks, ensuring streamlined operations and enhanced inter-departmental collaboration.*Managed all documentation processes, maintaining accurate records, handling contracts, and ensuring confidentiality.*Responsibility for archiving of legal and financial documents and maintaining the office archiving systems.*Enhanced office operational efficiency by 30% through improved administrative workflows, streamlined procurement processes, and effective inter-departmental coordination.*Supported recruitment and onboarding processes, preparing documentation and arranging candidate interviews effectively.*Organized and scheduled meetings, conferences, and company events, handling all logistical arrangements professionally.*Drafting and editing Centre policies and procedures associated with the responsibilities of the role.

*Supporting staff recruitment processes, including handling of the application and shortlisting process, liaising with candidates and scheduling of interviews, preparing offers and contracts of employment, referencing, and collecting required documentation at offer stage.*Supporting and coordinating the onboarding process for new starters, including scheduling of inductions.*Maintaining an accurate and efficient HR database with employee information and necessary documentation, including administering new starters, changes and leavers on the system.*Dealing with day-to-day HR queries and advising in line with the current policies and procedures.Producing informative reports using the HR platform.*Supporting role in the accurate processing of payroll and benefits.*Coordinating and assisting with periodic processes, such as auditing accuracy of information, collation of completed appraisal documentation, auditing training logs, etc.*Scheduling of periodic staff reviews across all departments, including probationary period reviews.*Other ad hoc duties as required by the HR department, including participation in project work.*Support College-wide staff training initiatives, with the creation of training packs, agendas, event facilities etc.