As a asst manager sales at airtel, I am responsible for building and maintaining strong relationships with customers and increasing their satisfaction and loyalty. I leverage my skills in workover, team management, and lead generation to provide them with the best solutions and services. In my four years of working in this role, I have successfully handled multiple customer queries, complaints, and feedback, and resolved them in a timely and efficient manner. I have also contributed to the development and implementation of CRM strategies and tools that enhance customer retention and acquisition.Before joining airtel, I was the Chief Operating Officer at Learndote, a startup program that offered online learning opportunities to students and professionals. I oversaw the operations, strategy, and growth of the program, and worked closely with the founders, instructors, and partners. I learned a lot from working in a fast-paced and innovative environment, and I gained valuable insights into the online education industry. I have a Bachelor of Technology in Electronics and Communication from MEA Engineering College, where I acquired a solid foundation in engineering principles and practices. I am passionate about customer relationship management and I am always eager to learn new skills and technologies that can help me improve my performance and deliver value to the customers and the company.
Al Shaary General Transport
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It Support And In Vehicle Monitoring System CoordinatorAl Shaary General Transport Feb 2024 - PresentAbu Dhabi Emirate, United Arab Emirates
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Assistant ManagerAirtel Apr 2019 - Aug 2023Kerala, IndiaIT Expertise: Played a key role in managing and maintaining store technology, ensuring smooth operations and seamless customer serviceB2B Sales: Developed strong relationships with corporate clients, understanding their needs and crafting solutions that met their telecom requirements.B2C Sales: Provided exceptional customer service to walk-in customers, guiding them towards the right plans and devices. Tech-Savvy & Customer-Centric: Leverages my IT knowledge to deliver a comprehensive experience, addressing technical concerns alongside product recommendations. -
Chief Operating OfficerLearndote Aug 2018 - Apr 2019Kerala, IndiaStartup program
Mohammed Shahid Education Details
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Electronics And Communication -
University Of CalicutElectrical, Electronics And Communications Engineering
Frequently Asked Questions about Mohammed Shahid
What company does Mohammed Shahid work for?
Mohammed Shahid works for Al Shaary General Transport
What is Mohammed Shahid's role at the current company?
Mohammed Shahid's current role is IT support and IN VEHICLE MONITORING SYSTEM coordinator at Al shaary general transport.
What schools did Mohammed Shahid attend?
Mohammed Shahid attended Mea Engineering College,perintalmanna, University Of Calicut.
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Mohammed Shahid
Director At Digitally. Senior Marketer. 20 Years In Using Technology For Marketing.Dubai, United Arab Emirates -
Mohammed Shahid
Abu Dhabi Emirate, United Arab Emirates -
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Mohammed Shahid
Area Sales Manager | Real Estate | Square Yards | Ed-Tech | Ex ByjusDubai, United Arab Emirates
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