As an aspiring professional in business analysis, HR, or management, I'm committed to leveraging advanced analytical tools to optimize processes and enhance business performance. With a focus on driving organizational success, I'm dedicated to extracting valuable insights to inform strategic decision-making and contribute to growth. Bilingual in English and Malayalam, with an intermediate understanding of Hindi.
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Real Time AnalystSutherlandKerala, India
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Real Time AnalystSutherland Dec 2024 - Present -
Customer Service AssociateSutherland Aug 2023 - Nov 2024Kochi, Kerala, India1- Effective management of diverse customer inquiries and concerns with adynamic and results-oriented approach.2- Proficient in using various tools and techniques for swift issue resolution,while prioritizing sales metrics.3- Experienced in payment transactions and skilled in flexible scheduling tomeet business demands.Achievements:Certificate for the best resolve rate for the month of December 2023
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Business Development ExecutiveStudique Sep 2022 - Oct 2022Bengaluru, Karnataka, India1- Resolved customer issues quickly to close deals and boost clientsatisfaction.2- Met with clients, delivering presentations and educating on product andservice features and offerings.3- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Mohammed Shahil Education Details
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Business Analytics & Human Resource -
University Of CalicutTourism & Hotel Management -
Postgraduate Degree
Frequently Asked Questions about Mohammed Shahil
What company does Mohammed Shahil work for?
Mohammed Shahil works for Sutherland
What is Mohammed Shahil's role at the current company?
Mohammed Shahil's current role is Real Time Analyst.
What schools did Mohammed Shahil attend?
Mohammed Shahil attended Atlasideal International College Private Limited, University Of Calicut, Atlasideal International College Private Limited.
Who are Mohammed Shahil's colleagues?
Mohammed Shahil's colleagues are Julisa Valenzuela, Nida Hawa, Vigneshwarkarthick Selvaraj, Vivek Majithia, Alvin Azana, Jasmine Parks-Jackson, Ivanela Nikolaeva Ivanova.
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Mohammed Shahil
Qa Tech Lead | 12 Years | Telecom | Mediation Oss | Bss | Tibco Fom | Api | Comptel Eventlink Nokia Data Refinery | Performance Test |Siebel Crm | Quality AssuranceIndia -
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