Senior-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of all global supply chain activities, including procurement, manufacturing and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 10+ years of experience in leading organizational business units.Decisive Supply Chain Supervisor skilled in managing productivity and overall performance of 10+ team members while meeting business and customer service objectives. Proficient in supplier negotiation and conflict resolution strategies. Strong leadership and organizational talents.Industrious Supply Chain Supervisor skilled in leading and training staff members to achieve high performance. Skilled in conducting performance evaluations and implementing continuous improvement strategies to ensure organizational success. Excellent communicator with logistics coordination expertise.

• Handled day-to-day shipping and receiving overseeing more than 20 packages per day.• Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.• Delivered substantial cost savings by securing discounts from third-party logistics services providers.• Conducted research to address shipping errors and packaging mistakes.• Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.• Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.• Led value-added customer service team that consistently over-delivered on customer expectations.• Expedited resolutions of shipping errors and packaging mistakes.• Prepared updated shipment reports for executives and clients.• Formed strategic partnerships, established metrics and participated in complex negotiations.• Administered sales orders, as well as processed and documented transactions.• Planned and supervised shipments from warehouse to end-user and scheduled daily and weekly routes.• Monitored and ensured compliance with strict budgets by negotiating freight in alignment with needs and specifications.• Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.• Directed logistics operations, including shipping and receiving of wide range of products daily.