Director - Information Technology
CurrentMajor Achievements• Implemented the largest centralized network services for 275+ healthcare sites, meeting medical-grade requirements and enhancing wireless network and security services.• Designed and implemented the 24/7 Service Desk for the Hakeem Program based on ITIL and IT Service Management practices.• Played a key role in implementing the national "electronic claim management system" (ehc.jo).• Successfully achieved ISO 27001 certification for data centers.• Developed and implemented private cloud systems to simplify data center operations and address Big Data challenges.• Led efforts for digital transformation by implementing DevOps tools and modern IT technologies.• Designed, implemented, and managed infrastructure systems and services for 300+ sites.