Mohammed Sideg Email & Phone Number

Riyadh, Sa

Riyadh, Riyadh, Saudi Arabia

Khartoum, Khartoum State, Sudan

In my role as Business Solutions Manager at AMMTECH TECHNOLOGY, I was tasked with overseeing technical operations and leading teams dedicated to providing top-tier IT services. I played a critical role in ensuring that our clients received high-quality and efficient IT solutions.Key Responsibilities:Team Leadership: Lead and manage technical teams, including systems administrators, network engineers, and support staff. Set clear goals, provide guidance, and support team members to achieve their objectives.Project Management: Manage multiple IT service projects simultaneously. Define project scope, objectives, and deliverables, and ensure that projects are completed on time and within budget.Technical Expertise: Stay updated on the latest IT trends and technologies. Provide technical guidance, resolve complex technical issues, and ensure the delivery of top-quality IT solutions.Client Communication: Act as a primary point of contact with clients. Understand their requirements, communicate project progress, and ensure their satisfaction with the delivered IT services.Resource Allocation: Manage resource allocation, including staff assignments, hardware, software, and budgeting to optimize IT service delivery.Quality Assurance: Implement and maintain quality control measures to guarantee the high standard of IT services provided to clients.Problem Resolution: Identify and resolve technical issues and challenges that arise during project execution.Compliance: Ensure that all IT services are in compliance with industry standards, regulations, and security protocols.

Sudan

• Provide computer networking consultancy and end-to-end solutions for enterprise customers.• Collaborate with business clients to evaluate, streamline, and improve current systems, processes, and workflow.• Offer full support for the operation and maintenance of both legacy and next-generation Data Center technologies.• Set up, develop, and maintain computer networks within an organization, ensuring the integrity of high-availability network infrastructure and providing maximum performance for end-users.• Perform network performance evaluation and optimization for customers.• Upgrade, redesign, and rehabilitate the core network infrastructure as needed.• Conduct advanced troubleshooting of TCP/IP-related issues considering the enterprise-deployed applications.• Implement, troubleshoot, design, and deploy Datacenter Nexus Switches (3K, 5K, 7K & 9K) series.• Extensively troubleshoot network issues related to L2 technologies (Link Aggregation, Ethernet Switching, STP, Stacking, etc.).• Design and implement Two-Tier, Three-Tier, or Spine-Leaf hierarchical network models with High Availability (HA) to provide scalable, resilient, and manageable Network Infrastructure with high bandwidth and low latency.• Design, install, configure, administer, and troubleshoot wired and wireless networks using various brands of devices.• Supply, install, configure, and provide advanced technical support (Tier-2/Tier-3) for Network Security Systems.• Implement, manage, and troubleshoot VMware HCI Solution (vSAN).• Implement, manage, and troubleshoot VMware NSX-T Data Center.• Troubleshoot Virtual Networks, vSwitches, and Distributed Switch for VMware vSphere environments.• Deploy Virtualization Monitoring Software for monitoring virtualized environments.• Deploy Network Monitoring Systems to monitor network equipment and servers using PRTG, SolarWinds, Nagios, Zabbix, etc.

Sudan

• Architecture, Design, Install, Configure, Operate, and Management of VMware vCloud Suite• Architecture, Design, Install, Configure, Operate, and Management of CloudStack IaaS private cloud.

I worked as a Lab Instructor for networking courses and web development courses.

• Identify, diagnose, and resolve network problems.• Perform complex implementation and maintenance tasks on the LAN and WAN.• Provide daily operational support and system administration for core network infrastructure.• Write accurate technical documentation.• Assist with project scope development.• Configure LAN, WAN, wireless, and edge security equipment.• Contribute to the development of networking standards, procedures, and documentation.• Configure Cisco routers, switches, and firewalls.• Ensure that service level agreements are met.• Manage network infrastructure.• Monitor bandwidth and network activity by analyzing information provided by MRTG to ensure both efficient and effective network operation.

• Identify, diagnose, and resolve network problems.• Perform complex implementation and maintenance tasks on the LAN and WAN.• Provide daily operational support and system administration for the core network infrastructure.• Write accurate technical documentation.• Assist with project scope development.• Configure LAN, WAN, wireless, and edge security equipment.• Participate in developing networking standards, procedures, and documentation.• Configure Cisco routers, switches, and firewalls.• Ensure that service level agreements are met.• Manage network infrastructure.• Monitor bandwidth and network activity by analyzing information provided by MRTG to ensure both efficient and effective network operation.