Mohammed Sulieman Email & Phone Number

Westlake, OH

Cleveland/Akron, Ohio Area

• Processes and reconcile complex transactions of varying risk and financial value in accordance with established policies and procedures. Identify and address exceptions and serve as a point of escalation for complex.
• Provide consultation and advice to internal and external customers. Review existing processes, and recommend improvements.
• Walk through steps, decisions, measurements, dependencies and hand-offs for a specific process. Create process flow or work flow diagrams.
• Perform at least 2-3 concurrent activities without reducing productivity.
• Respond to day-to-day operational priorities while still making progress on project work. Obtain information about how current assignments contribute to organizational goals.

Cleveland/Akron, Ohio Area

• Provide personal financial assistance, with lending services, and build relationships with existing customers to keep high satisfaction ratings and retention.
• Maintaining strong client relationships to expand relationships and develop cross sell opportunities through service and sales excellence.
• Manage a self-developed pipeline of clients and prospects for future selling opportunities with the objective of meeting assigned sales goals.
• Process customer transactions using computerized methods, accurately record financial transactions, and generate receipts.

Cleveland/Akron, Ohio Area

• Oversee and manage sales and administrational needs
• Manage employees and ensure daily tasks are being met
• Craft new sales plans and marketing strategies
• Reaching out to local businesses to promote available discounts

• Day-to-day operations and customer relations
• Balance daily cash drawer, handled all cash operations including ATM/bank deposits and processed invoices
• Developing a good relationship with the community.

Cleveland/Akron, Ohio Area

• Responsible for filing service orders, warranty claims, and installation paperwork.
• Occasionally assisted with customer service sales calls.
• Responsible for purchasing orders, management of employees, and inventory.
• Responsible for communication between the company and the customers, establishing long-lasting impressions with my daily interactions.