Mohammed Waheed Uddin Email & Phone Number

Hi , Myself Mohammed Waheed uddin , having 17 years of experience in Security operations/Managers in UAE , Etisalat , Currently working as Valid Security Manger (SIRA Dubai) 2020, 10 years’ experience in Operation & 7 years’ experience in Collection (GCC)Job Responsibilities:✓ Proactively leads and manages the planning and preparation for all deployments including manpower and equipment requirements✓ Manage and support all division operations on a daily basis. Ensure that any issues or conflicts are resolved satisfactorily in order to maintain the high service levels expected by all client and customer groups;✓ Responsible for the coordination and implementation of the contract startup phase to include the following criteria: Initial Project Planning o Project logistic planning ✓ Ensure that all contract staff members carry out all company and division induction training on arrival✓ Customer Complaint Handling Customer relationship management Customer Service Awareness Drug & Alcohol Awareness✓ Ensuring Staff welfare✓ Monitoring daily security operations (daily shift movement without shortage)✓ Training prior to deployment & providing on job training✓ Records of all training carried out must be maintained in staff personnel files✓ Taking proactive steps to avoid manpower shortage & client complaints✓ Organizing Guards for Physical Fitness & DPS training (retest)✓ Investigating Guards Conduct of violations & escalating report to management ✓ Maintaining Client relationship