Strategic Leadership and CoordinationLead WHO Darfur Hub operations, ensuring alignment with global strategies and high-impact interventions in outbreak response, maternal and child health, and nutrition. Coordinate with UN agencies, INGOs, NNGOs, and government entities to ensure WHO’s efforts are part of the broader humanitarian response. Facilitate integration with other sectors like WASH, nutrition, and protection.Operational ManagementOversee WHO’s emergency response plans, ensuring timely delivery of health services, including disease surveillance and supply chain management. Manage staff, resources, and security risks in collaboration with UN security entities. Ensure transparent and accountable use of resources and report regularly on progress to leadership and donors.Emergency Health Service DeliveryStrengthen health services in conflict areas, focusing on trauma care, reproductive health, and maternal and child health gaps. Facilitate disease surveillance systems for rapid response to outbreaks, ensuring programs meet local needs and address challenges like displacement and famine.Health Systems StrengtheningWork with the Ministry of Health to ensure humanitarian health efforts contribute to long-term system strengthening. Support health facility rehabilitation and essential services, while promoting community engagement to ensure services reach vulnerable populations.Advocacy and Resource MobilizationAdvocate for resources to address the health crisis, engage donors, and mobilize additional funds for emergency health services. Ensure transparent reporting and share program successes.Monitoring and EvaluationDevelop monitoring mechanisms to guide data-driven decisions, analyze health trends, and document lessons learned to improve future responses.

Strategic Leadership and CoordinationLead WHO Darfur Hub operations, ensuring alignment with global strategies and high-impact interventions in outbreak response, maternal and child health, and nutrition. Coordinate with UN agencies, INGOs, NNGOs, and government entities to ensure WHO’s efforts are part of the broader humanitarian response. Facilitate integration with other sectors like WASH, nutrition, and protection.Operational ManagementOversee WHO’s emergency response plans, ensuring timely delivery of health services, including disease surveillance and supply chain management. Manage staff, resources, and security risks in collaboration with UN security entities. Ensure transparent and accountable use of resources and report regularly on progress to leadership and donors.Emergency Health Service DeliveryStrengthen health services in conflict areas, focusing on trauma care, reproductive health, and maternal and child health gaps. Facilitate disease surveillance systems for rapid response to outbreaks, ensuring programs meet local needs and address challenges like displacement and famine.Health Systems StrengtheningWork with the Ministry of Health to ensure humanitarian health efforts contribute to long-term system strengthening. Support health facility rehabilitation and essential services, while promoting community engagement to ensure services reach vulnerable populations.Advocacy and Resource MobilizationAdvocate for resources to address the health crisis, engage donors, and mobilize additional funds for emergency health services. Ensure transparent reporting and share program successes.Monitoring and EvaluationDevelop monitoring mechanisms to guide data-driven decisions, analyze health trends, and document lessons learned to improve future responses.

Assured that the WHO Sudan is effectively providing the required technical support in the areas of Health Financing and Social Protection activities.• Manage a team of technical officers engaged primarily in health economics, governance-related reforms, and research.• Designed and implemented sustainable provider payment mechanisms to strengthen Sudan's healthcare financing, addressing the retention of human resources and facility capacity.• In addition to national health accounts surveys, support on the develop novel approaches for enhancing the current health care and social protection information systems.• Advise policymakers and regulators on matters of health economics and health care financing in the Sudan at national and sub-national levels; respond to inquiries and address concerns with specifics on relevant analysis, principles, practises, issues, measurements, strategies, and procedures.• Led the modernization of the governance of the National Health Insurance Fund (NHIF), enhancing governance structures and introducing EFQM to enhance service quality.• produce and deliver presentations; produce, and ensure proper distribution of relevant educational materials; establish and superintend a variety of community outreach initiatives aimed at fostering a greater understanding of health care financing and social insurance systems.• Coordinate with national counterparts in Sudan and regional technical departments, as well as UN and bilateral donors and development partners, in order to accomplish unified policy and strategy recommendations for health care financing and to address any potential issues.• Performed National Health Accounts and evaluated the affordability of essential medications in Sudan.• Implementation of a 20.45 million euro COVID-19 Response Project to support the strengthening of the Sudanese health system and to be wellprepared and responsive to the current COVID 19 pandemic in Sudan.

Developed NHIF's 4-year strategy plan and actively contributed to the National Financing Policy for UHC.• Assisted in developing, implementing and monitoring the Strategic and Business Plans • of the health insurance in collaboration with other key personnel.• Assist in developing and reviewing policies which affect the health insurance and social protection measures.• Primarily responsible for utilizing patients’ electronic health records to code medical procedures and examine insurance claims and maintain meticulous records of medical costs, adjustments, co-payments, and other billing details.• Responsible for activities related to the processing and documentation of health insurance claim• Found communicating with insurance carriers, updating internal billing databases, electronically storing patients’ records, filing registration forms, analyzing insurance claims, detecting coding errors, and verifying medical coverage. • Take an active role in helping patients obtain and understand their medical benefits• Follow all regulations and coding procedures to allow for prompt payment of medical services.• Collect, analyse and compile data on social, economic and political issues in respect to the health insurance policies and strategies.• Prepare working papers, reports and briefs designed to aid in the process of planning, • policy formulation and problem solving.• Report to Head, Policy and Planning on developments and changes in legislation, • regulations, international standards and other relevant research.• Perform related work as may be required.• Conducted actuarial studies and led the development of NHIF Act 2016, expanding coverage.• Established evidence-based decision-making processes and led the first NHIF research projects.• Organized the first international conference for UHC in Sudan and designed payment modalities for healthcare providers.• Managing a variety of planning applications, appeals and preapplication enquir

• Have set direction for insurance system development and growth by staying abreast of developments in health insurance referral reform, and general system delivery innovations create high performing project teams with the ability to solve client’s most pressing health insurance delivery problems in the areas of: payment methodologies and rate setting, revenue enhancement, insurance and claims management, enrollment, program and plan. • Design network development of health care provider contracts with regards type of cases of diseases and patients numbers and frequencies, • Data analytics and implement the business development strategy for the social health insurance concerning referral system.• Provide thought leadership for capitalizing on insurance partnership opportunities from both services and product development perspectives.• Deployed billing system platforms to handle all aspect of revenue-generated billings including Insurance claims as third party payers with complete understanding of Insurance industry coding methodology and standards. • Provide sufficient health care according to the need of those who will be referred from remote states

Health system strengthening, on practical issues concerning the achievement of UHC.

Led the regulatory functions, including quality assurance (setting of standards for personnel, infrastructure and services for registration of both public and private health institutions operating in the State), monitoring and evaluation.• Led the development and implementation of strategies for Health Sector Reform, including promotion of public-private partnership in health.• Development of capacity for generation and utilization of evidence-based data and information for health policy, strategy and plan development/implementation (Health Management Information System).• Led the mapping of health manpower development (medical, nursing and allied training institutions) and planning including enhancement of human resource, administrative and financial management capacity of health and health-related professionals.• Led to advancing Primary Health Care including:o Strengthening of capacity of local governments to manage health programs and planso Strengthening of programs and initiatives for monitoring/control/elimination/ eradication of specific preventable diseases (malaria; tuberculosis; HIV/AIDS; Vaccine Preventable Diseases e.g. measles, tetanus, poliomyelitis)o Improvement of access to reproductive/sexual health services and information including Family Planningo Encouragement and facilitation of ownership, responsibility and accountability of health programs, plans and actions at the community levelo Enhance the rural Health Program and protective health and nutrition, including food control standards• Oversaw the supervision and control of all Health facilities in the State in order to ensure a minimum standard in all public and private health facilities;• Supervision and control of all Hospital Governing Boards and Government Health Bodies and Agencies; and provided the approval of regulations and subsidiary legislation;• Endorsed and approval of long-term plans and variations of such as plans

Developed NHIF's 4-year strategy plan and actively contributed to the National Financing Policy for UHC.• Assisted in developing, implementing and monitoring the Strategic and Business Plans • of the health insurance in collaboration with other key personnel.• Assist in developing and reviewing policies which affect the health insurance and social protection measures.• Primarily responsible for utilizing patients’ electronic health records to code medical procedures and examine insurance claims and maintain meticulous records of medical costs, adjustments, co-payments, and other billing details.• Responsible for activities related to the processing and documentation of health insurance claim• Found communicating with insurance carriers, updating internal billing databases, electronically storing patients’ records, filing registration forms, analyzing insurance claims, detecting coding errors, and verifying medical coverage. • Take an active role in helping patients obtain and understand their medical benefits• Follow all regulations and coding procedures to allow for prompt payment of medical services.• Collect, analyse and compile data on social, economic and political issues in respect to the health insurance policies and strategies.• Prepare working papers, reports and briefs designed to aid in the process of planning, • policy formulation and problem solving.• Report to Head, Policy and Planning on developments and changes in legislation, • regulations, international standards and other relevant research.• Perform related work as may be required.• Conducted actuarial studies and led the development of NHIF Act 2016, expanding coverage.• Established evidence-based decision-making processes and led the first NHIF research projects.• Organized the first international conference for UHC in Sudan and designed payment modalities for healthcare providers.• Managing a variety of planning applications, appeals and preapplication enquir

• Have set direction for insurance system development and growth by staying abreast of developments in health insurance reform, and general system delivery innovations• To expand the coverage of health insurance for all Sudanese families, with innovative and efficient interventions.• Create high performing project teams with the ability to solve client’s most pressing health insurance delivery problems in the areas of: payment methodologies and rate setting, revenue enhancement, insurance and claims management, enrollment, program and plan design, network development, and data analytics• Develop and implement the business development strategy for the social health insurance• Provide thought leadership for capitalizing on insurance partnership opportunities from both services and product development perspectives• Designed the entire IT infrastructure of a health insurance using latest technologies, building a reliable and secure IT environment from scratch with full HA and DR plans in place.• Has lead a strong Health Insurance development team including quality assurance and system testing.• To ledd much health insurance business relationship with major health insurance providers with a complete understanding of systems and data standards.

• • As executive manager carry out the day-to-day operations of the NHIF at sub-national level (West Darfur State).• Leading NHIF administration in West Darfur, planning, budget control, expanding population coverage by health insurance and disseminating policies • As a manager, the incumbent in this position monitors procedures for obtaining good health care services for the NHIF subscribers.• Enforce national polices wile leaqding the development of operational plan and objectives.• Expand the coverage of the health insurance given appropriate tools and methods to retain subscribers.• To oversee funding for health care services and other needed material for the NHIF to function properly.• To lead the adaptation of policy and procedure. I provide recommendations and reports to the state board of director. • To make sure claims are managed and paid accurately according to contracts to the health care provider • Analyzing medical services and administrative cost and costing Monitor and evaluate services provided to the health insurance clients • To study disease pattern for better decision making and to design the optimum solution

• As executive manager carry out the day-to-day operations of the NHIF.• As a manager, the incumbent in this position monitors procedures for obtaining goods and services for the NHIF subscribers.• To oversee funding for goods and services and other needed material for the NHIF to function properly.• To negotiates sponsorships with the NHIF and develops any promotional and marketing strategies to draw in business. This would include negotiating public relations methods as well. In the role of executive manager, I handles management of human resources. As a leader within the NHIF, • I leads the adaptation of policy and procedure. I provides advice to the board as a whole so they may fulfill all board responsibilities appropriately. • I also takes the lead in communication relations between sponsoring or liaison institutes. • Leading NHIF administration in West Darfur, planning, budget control, expanding population coverage by health insurance and disseminating policies • Claim management and health care provider • I developed the only one paper less health center to provide efficient and perfect information • Analyzing medical services and administrative cost and costing Monitor and evaluate services provided to the health insurance clients Implementing performance based finance as pilot initiative in West Darfur

Coordinate public health services and strengthen overall health system of the Darfur regionReforming the health system in Darfur region as post conflict situation.Revisit Darfur health services provision map for a better health care access and utilization.Coordinate efforts and resources provided by international humanitarian aid with local resources available for better outcoumes

All patients those who are Health Insurance Clients referred from different states through to Khartoum for sophisticated health care services, referral office responsible to provide them the health care that the referred to, and may main duties are:Health care (Tertiary and Secondary) pricing and reimbursement.managing and coaching with the teamliaising with insurance brokers, agents and loss adjustersmaking sure that claims are dealt with according to financial services industry regulations.Dealing with customer complaints and appealsworking on complex or fraudulent cases that need more experience and specialist knowledgemaintaining quality and customer service standardskeeping accurate recordstaking responsibility for the department’s productivity.Maintain better quality health care services to be provided to our clients.Conduct dialogues with health care provider given research based costing in pricing health care services.

Executive managers carry out the day-to-day operations of the NHIF. As a manager the incumbent in this position monitors procedures for obtaining goods and services for the NHIF. As manager I oversees funding for goods and services and other needed material for the NHIF to function properly. I negotiates sponsorships with the NHIF and develops any promotional and marketing strategies to draw in business. This would include negotiating public relations methods as well. In the role of executive manager, I handles management of human resources.As a leader within the NHIF, I leads the adaptation of policy and procedure. I provides advice to the board as a whole so they may fulfill all board responsibilities appropriately. This professional must take the lead in complying with business responsibilities. I also takes the lead in communication relations between sponsoring or liaison institutes.It is sub-national department (State Level)Leading NHIF administration in West Darfur, planning, budget control, expanding population coverage by health insurance and disseminating policiesefficient management of resourcesClaim management and health care provider I developed the only one paper less health center to provide efficient and perfect informationAnalyzing medical services and administrative cost and costingMonitor and evaluate services provided to the health insurance clients

Develop strategic plan for Health sector at the state levelCoordinate Health Care and Health Services between all Health Stake holdersCoordinate budget allocation at the state levelDisseminate national Health polices Oversee health and health problems (indicators) and help to manage outbreaks

Plans, establishes, manages, monitors and performs activities related to preparation and distribution of pharmaceutical supplies for National Health Insurance Fund in Sudan (NHIF), working with technical team and approved vendors, in compliance with NHIF internal procedures and requirements.Leads the planning, creation, distribution and maintenance of pharmaceutical supplies for NHIF.Accountable for creating good pharmaceutical supply with good quality, ensures that key study milestones are met. Timely communicates and updates pharmaceutical supply plan on study level to SCMs, ensure seamless coordination on demand/supply plan. Authorizes destruction of outdated material Manages all finance activities with pharmaceutical team including Request for proposal for bidding and vendor selection, purchase orders and invoice approval Supports internal/external inspections and audits.Creates reviews and updates the demand plans based on strategic elements/study forecasts.Contributes to specifications with support for IVRS set up Supports clinical team with medication Coaches other team members on specific topics (e.g. packaging design, finance etc.) Establishes contact network with Company approved contractors and vendors Primary liaison with contractors for external packaging and distribution campaigns Establishes and manages supply related timelines with other groups as DSM, QA.Develop and establish NHIF medicines packages National Health Insurance Fund is a governmental institute that work to provide health care services to their clients, I worked to : Develop pharmaceutical policies, plan and forecast future consumption of pharmaceuticals in National Health Insurance, Sudan. Medicine Need Assessment for National Health Insurance SudanBiding companies two times annually to provide and deliver medicines to all states of SudanPurchasing Medicines those not contracted in biding process.Negotiate Pharmaceutical companies for efficient prices.

Developing, adapting, or adopting clinical guidelines for the health facilities provides services to NHIF clientsselecting cost-effective and safe medicines (hospital/health facilities’ drug formulary);implementing and evaluating strategies to improve medicine use (including drug use evaluation, and liaison with antibiotic and infection control committees);providing on-going staff education (training and printed materials);controlling access to staff by the pharmaceutical industry with its promotional activities;monitoring and taking action to prevent adverse drug reactions and medication errors;providing advice about other drug management issues, such as quality and expenditureUpdating National Health Insurance Medicines List every two years

Medicine need assessment for NHIF Sudan, prepare documents for tendering group purchasing of medicines and automate medicine tendering