Mohammed Zayed Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

• Serve as the primary point of contact for customers, embodying Du's brand values while maximizing sales revenue and delivering exceptional customer service• Effectively handle various payment methods, including cash and credit cards, while strictly adhering to established policies and procedures• Highly motivated sales and account management professional with over 5 years of experience in both B2B and B2C environments • Possess expertise in all five segments/services, including Enterprise Fix & Mobile, Consumer Fix & Mobile, and Enterprise Government• Utilize CRM applications such as Siebel and LHS (Bscs ix) to establish and maintain customer accounts, both new and existing

Sharjah, United Arab Emirates

• Maintain strong relationships with clients and investors• Assist in preparing essential organizational documents• Handle vessel entry/exit processes, customs and immigration clearance• Efficiently process visit visas and transit visas for staff and crew

India

• Provided support for clients and end users by responding to phone and email requests for service.• Explained troubleshooting procedures in a clear and understandable manner to help users fix minor to moderate IT issues• Monitored network for security threats and supplied updates and patches as necessary.• Contributed to comprehensive instructional manual designed to help end-users through testing and implementation

Sharjah, United Arab Emirates

• Skillfully handle a large influx of customers in a polite and amicable manner • Conduct transactions, whether cash or credit card, for customer purchases • Work together with the sales team to deliver exceptional customer service • Implement effective operational and sales strategies while providing exceptional service to customers