Mohammed Alattas Email & Phone Number

Riyadh, Saudi Arabia

Jeddah, Makkah, Saudi Arabia

- Project Monitoring: Continuously monitor project progress and performance, identify issues or delays, make adjustments and develop strategies to mitigate risks and keep project on track.- Communication: facilitate communication among project stakeholders and clients to ensure all parties are informed on project status, milestones, and key decisions. Organize and lead project meetings as needed.- Manage the day-to-day site operation.- Quality Assurance: implement and enforce project management best practices to maintain the quality and integrity of project deliverables.- Ensure that delivery is of the highest quality with significant emphasis.

Kidana Hajj 1445 (Seasonal), Makkah

- Overseeing a team of data analysts and ensuring high-quality analytics deliverables- Managed and supervised team call center agents, ensuring adherence to company policies and procedures.- Conducted regular performance evaluations, provided feedback, and implemented action plans to improve agent performance.- Monitored call quality and compliance with quality standards, identifying areas for improvement and implementing corrective actions.- Addressed and resolved escalated customer complaints and operational issues, maintaining a high level of customer satisfaction.

Jeddah Governorate, Saudi Arabia

-supervision, inspection, and ensured that all regulatory and company requirements are met-Performing follow-up to ensure long-term corrective action to prevent repetitive audit findingsrecommending improvements based on feedback from internal sources, and regulatory bodiesdriving quality improvement programs and promoting quality and safety amongst the staff

Jeddah Governorate, Saudi Arabia

- Preparing urban design and landscape plans in terms of look and feel and surrounding catchments.- Stakeholder management.- Coordinated between master planning and design teams to ensure the master plan process is following the client's vision.- Preparing and performing weekly presentations for the client regarding master planning design update.- Prepare presentations to the internal team to discuss pending/progress project status.