Developed and maintained secure IT infrastructure to protect data and ensure business continuity for multiple clients (P.S.X. Brokerage Houses) for using proprietary applications. Installed, configured, and maintained IT systems and hardware, ensuring optimal performance and reliability for clients. Collaborated with internal teams to ensure IT infrastructure meets business requirements.

Collaborated with external vendors to ensure successful integration of third-party solutions for the clients. Led daily stand-up meetings to ensure tasks were completed on time and communicated changes to stakeholders. Spearheaded the successful design, development, and implementation of software projects, providing technology consultancy to a diverse clientele locally and internationally. Notably, orchestrated the seamless deployment and configuration of top-tier hardware and software… Show more Collaborated with external vendors to ensure successful integration of third-party solutions for the clients. Led daily stand-up meetings to ensure tasks were completed on time and communicated changes to stakeholders. Spearheaded the successful design, development, and implementation of software projects, providing technology consultancy to a diverse clientele locally and internationally. Notably, orchestrated the seamless deployment and configuration of top-tier hardware and software solutions. Demonstrated resource optimisation through effective acquisition, allocation, and time management, resulting in streamlined project planning and efficient requirement gathering. Show less

Collaborated with the development team to ensure tasks were completed on time and met quality standards. Identified and resolved conflicts between team members to ensure a successful project deliveryMentored and coached project team members to ensure project success. Analyzed project data and created reports to present to senior management, resulting in improved decision-making. Complete organization management of the including financial planning, human resource planning and business… Show more Collaborated with the development team to ensure tasks were completed on time and met quality standards. Identified and resolved conflicts between team members to ensure a successful project deliveryMentored and coached project team members to ensure project success. Analyzed project data and created reports to present to senior management, resulting in improved decision-making. Complete organization management of the including financial planning, human resource planning and business development. Show less

Developed a comprehensive project plan that outlined the key tasks and milestones for a major consulting project, resulting in the successful completion of the project on time and within budget. Identified and resolved project issues in a timely manner to ensure successful project delivery. Developed and maintained detailed project documentation that enabled effective tracking of project progress and facilitated collaboration.

Achieved the end-to-end design, development, and seamless implementation of comprehensive IT infrastructure, encompassing active directory, file server, network infrastructure, firewalls, and voice over IP systems. Designed a highly scalable infrastructure, seamlessly integrating dedicated and virtualized servers while harmonizing licensed and open-source technologies for optimal efficiency and adaptability.

Working as Global I.T ServiceDesk Technician. Provide remote support to 27 different sites of organization globally. Maintenance of Active Directory on Microsoft Windows 2003 Server. Maintenance of Avaya Based PBX Systems. Troubleshooting of different in house developed software. Provided full remote support during virus activities, PCI Audits and data center migration.

Worked a Customer Services Representative. Was responsible for conducting sales and surveys for international clients of the company such as Bell, Canada, AT & T Wireless and Direct Survey.

Served as Team Lead of Asset Classification Project. My responsibilities included auditing of assets for Faysal Bank, managing the team throughout Pakistan as we had physically visit every branch of Faysal Bank for the collection of data. Prepared a Database of their Assets. Also providing System support throughout the organization.

Worked in the operations department as a supervisor. My responsibilities included shift management, roster management, analytical report, training and development, customer services, vehicle recovery over the phone with the help of GPS/ GSM based systems, quality assurance, I.T. audits, and System Support.

Worked as Customer Support Executive, Major responsibilities include customer services, remote monitoring of vehicles, analytical reports, vehicle recovery over the phone with the help of GPS/ GSM based systems and coordination with different departments of the company.

Worked as Sales Executive, Major responsibilities include sales and marketing of the U-Fone prepaid and post paid connections.