- Providing the best service to customers - Working On CRM Project - Dealing with customer complaints and suggestions - Providing necessary training for customer service staff to reach the best performance - Resolving the problems of after sales - Collect data on customer satisfaction to provide the needs of customer - Studies and analyzes customer needs and wants - Work with marketing department to provide the needs of customers - Create ideas for the design of… Show more - Providing the best service to customers - Working On CRM Project - Dealing with customer complaints and suggestions - Providing necessary training for customer service staff to reach the best performance - Resolving the problems of after sales - Collect data on customer satisfaction to provide the needs of customer - Studies and analyzes customer needs and wants - Work with marketing department to provide the needs of customers - Create ideas for the design of cards suggestions complaints and ways to deal with.- Supervising the maintenance team and the quality of the work- Follow-up with the customer the reforms made to him by the maintenance teams.- Creating the Web design to be more easier for the customer - Improved sales performance to reach the target- Leading more than 180 employees (sales person, call center, and maintenance team etc.) - Professionally in stock & warehouse inventory- Giving my opinion to the buyer because I know what the field want - Follow-up stores in terms of quantities so as to ensure that all of the client's needs.- Interviews the new employees to assist human resources to get the best employees. Show less

• Preparing final salary statements and all related deductions, over time and allowances. • Prepare the annual leave pay slip for employee’s leaves. • Calculate the indemnity for leavers employees. • Dealing with internal and external recruitment companies and supervising recruitment procedures • Organizing and managing training of the company's employees and dealing with external training companies. • Organizing and managing new employee orientations and training programs… Show more • Preparing final salary statements and all related deductions, over time and allowances. • Prepare the annual leave pay slip for employee’s leaves. • Calculate the indemnity for leavers employees. • Dealing with internal and external recruitment companies and supervising recruitment procedures • Organizing and managing training of the company's employees and dealing with external training companies. • Organizing and managing new employee orientations and training programs Managing the annual performance evaluation of employees. • Supervising the work of the representatives of the Human Resources Department, from renewing company licenses employee’s residence and health cards to restaurant employees, … etc.) Show less

- Operate all necessary equipment and paperwork to perform the job more effectively.- Working as sales representatives and always meet the monthly target.