Retaam Solution was created to offer new generation of ICT services and products, and introduce smart technologies that is using the Telcos infrastructures Fixed and Mobile. Technologies such IOT, Internet of things using best of the breed Platform such ThingWorx and Microsoft Black Belt. This is in addition to the out of the shelf Smart Solutions related to Transportations, Healthcare, Airports, Security, etc.

Managing all content’s partners related issues, to enhance the delivered content to the Mobile subscribers that includes legacy and Mobile Apps content. Developing mid and long-term strategy for each content providers. Ensure high quality content with coordination with quality assurance department. Introducing new companies that provide unique and value added services. Developing Exist strategy for companies that don’t enhance their product. Marketing strategy for the content for selective products on monthly and seasonal bases.

Work closely with different business unites (Marketing unites, Personal, Home, Enterprise and Wholesales) and corporate strategic to develop go-to-market plans and business cases for transformed technologies and services. I work with our client operator’s executives (STC) with particular focus on corporate strategy and technology, services planning. Areas of expertise include product and technology roadmap, innovation, digitization for different areas such FMC, Unified content, Multiscreen video (IPTV and MTV), RCS-E through IMS , M2M, , cloud strategy and others .The main roles and responsibilities are:• Develop the network services strategic plan for 4 years, including the Service Layer Transformation Plan• Define and refine the target architectures.• Finalize capability roadmaps for next three years for Service layer architecture.• Work with VAS Design teams to develop and consolidate yearly plan for network services capability deployment.• Review and update VAS Business Processes ensure implementation and secure acceptance by relevant divisions.• Develop and maintain vendor relationships and keep abreast vendor offerings and roadmaps.• Incorporate latest IT and Telecom technologies in long-term Services plans. • Identify new services in service Ideation phase and work with Business Units to develop them into new Service Concepts• Evolve Service Concepts to full Service Definitions and assure the technical feasibility• Work with VAS Design teams to Plan services capacity and deployment• Work with VAS Design teams to Plan for new platform deployment and enhancements.• Conduct workshops with vendors and internal brain storming sessions for knowledge sharing

Involved in a wide range of technologies such as circuit switched networks, packet switched networks, Mobile Broadband services, value added services VAS (multimedia, messaging, IPTV, VoIP, etc) and the IP Multimedia Subsystem IMS. The main roles and responsibilities are:• Plan, manage and calculate core networks CapEx and OpEx• Lead core network planning activities: Switching and Packet switching and capacity planning, transmission links and nodes dimensioning • Lead core network design activities: network hierarchy & topology, traffic & signaling routing plans, numbering plans…etc• Prepare core network rollout plans• Prepare core network technology strategy and long term evolution plans.• Participate in vendor evaluation and selection for different core network tenders• Prepare technical studies and participate in different core network optimization activitiesKey Accomplishments:• Five years technology strategy for fixed and Mobile networks to introduce\expand the Long term evolution LTE, IMS, HSUPA, Voice (both CS and IP) , FTTx, xDSL, etc. • All – IP has been planned and implanted in 2009 for the new nodes and a migration plan for the existing nodes to shift the traffic from SDH to IP has been planned for 2010.• Increase the packet capacity from 4 Gbps to 13 Gbps, then to 20 Gbps to meet the high demands of the Mobile broadband services. These are achieved by adding more SGSN, GGSN and expand the existing ones.• Roadmap to upgrade the current packet network to be capable to support a triple-access (2G,3G and LTE), with upgrading the current nodes to MME and S-GW. • Planning for new technologies such as LTE, direct tunnel, fair use “DPI”.

Support Ericsson KSA Market on the pre-sales phase with technical solutions and sales support activities in the Product Area Core & IMS. The technical area covers Core Networks (both Circuit & Packet Switched), IMS Core, user management, wireline core, fixed mobile convergence (FMC), transport and backbone solutions (TDM, IP & ATM based) and migration towards All-IP.The main roles and responsibilities are:• Develop and maintain relationships with the customer’s organization• Communicate Mobile Core evolution strategies and roadmaps to the different customers accounts.• Provide technical coaching to my team of consultants during their assignments in different projects. • Participate in technical/commercial/contract negotiations with customer• Position & present new Products, Feature packages to the key clients.• Take the overall responsibility for design of the different Core network Domains. This includes nodes dimensioning, generating BoQ, preparing offers Scenarios and writing technical solution descriptions.• Secure that the most competitive solution is offered and presented• Support with technical clarifications in tender defense stages• Support the account with technical contract documents• Deliver Mobile Core competence development workshops for customers• Support Services organization in: project scoping, definition of services work packages, building work breakdown structure and performing risk analysisKey Accomplishments:• Securing annual sales for consecutive years of hundreds of millions SAR.• Awarding different core network expansion since 2003 till 2008• Introducing the Soft-Switches for the first time with MSC-S and MGWs.• Introducing the SIGTRAN for the first time(SS7 over IP).• Introducing the Mobile 3G (WCDMA) network into Saudi Market for the first time.• MultiSIM service with 1Million subscribers.• Collect Call service• MVPN service• SMS filtering• EIR

Providing troubleshooting solutions and technical support for AXE hardware and software as well as transmission faults (SDH, PDH, Microwave, etc.) Conducting network performance analysis and performed regular system checks and preventive maintenance to ensure optimum system performance Performing diagnosis of faults using Protocol Tester and participated in re-homing activities. Involved in the preliminary acceptance tests (PAT) performed by the Saudi Telecom Company Resolving critical service issues by liaising closely with end users and upper management