Mohammedanan Mansuri

Mohammedanan Mansuri Email and Phone Number

Technical Support Specialist Teir 2 @ Sutherland
Windsor, ON, CA
Mohammedanan Mansuri's Location
Windsor, Ontario, Canada, Canada
About Mohammedanan Mansuri

As an Data Analyst, my main role involves thoroughly examining large datasets, identifying complex issues, and providing effective business intelligence. I focus on understanding individual behaviors and trends within extensive data sets, presenting easy-to-understand data visualizations as potential solutions. I am proficient in using R, Python, and Tableau for data analysis and visualization.

Mohammedanan Mansuri's Current Company Details
Sutherland

Sutherland

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Technical Support Specialist Teir 2
Windsor, ON, CA
Mohammedanan Mansuri Work Experience Details
  • Sutherland
    Technical Support Specialist Teir 2
    Sutherland
    Windsor, On, Ca
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  • Sutherland
    Technical Support Analyst
    Sutherland Feb 2024 - Present
    Windsor, Ontario, Canada
    • As a technical support Analyst, I handle Wi-Fi, phone, and TV issues and use CRM for case handling.• Aimed for a 97% resolution rate by troubleshooting and resolving issues efficiently.• Active listening, analysed cases, and provided tailored solutions to client’s.• Consistently achieved a 97% resolution rate, improving client’s satisfaction scores.
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  • Powertrust
    Data Analyst
    Powertrust Jan 2023 - Apr 2023
    Windsor, Ontario, Canada
    In my role as an analyst, I am responsible for gathering and examining client data and I was primarily in charge of developing the dashboard and visualization that can provide the most information.  I work with my team to interpret the data and provide our results and recommendations to stakeholders in a clear and concise manner. I help businesses use data to make smart decisions and improve their operations by using technologies like Tableau and Power BI.
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Mohammedanan Mansuri Education Details

Frequently Asked Questions about Mohammedanan Mansuri

What company does Mohammedanan Mansuri work for?

Mohammedanan Mansuri works for Sutherland

What is Mohammedanan Mansuri's role at the current company?

Mohammedanan Mansuri's current role is Technical Support Specialist Teir 2.

What schools did Mohammedanan Mansuri attend?

Mohammedanan Mansuri attended St. Clair College, Silver Oak College Of Engineering & Technology.

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