Mohamed El-Barbary Email & Phone Number

Cairo, Cairo Governorate, Eg

Responsible for the EMEA regionRisk assessment and mitigation Increase revenue and reduce churnAid in product design and product development.SOP Creation and improvementDevelop and manage client portfolios.Sustain business growth and profitability by maximizing value.Analyze customer data to improve customer experience.Hold product demonstrations for clients.Improve onboarding processes.Evaluate and improve tutorials and other communication infrastructure.Mediate between clients and the organization.Manage Client development

Egypt

Review financial statements of the companyEvaluate company’s competition and its competitorsAnalyze company’s business practicesEngage in research as regards how the company can improve in its offersDevelop new business models for the companyPrepare recommendations based on research already carried outAnalyze prevalent market conditions for company and clientsReview and monitor strategies of the company as it regards sales, advertising, marketing, and other related fields of businessPrepare presentations for potential clientsFollow up meetings with clients – whether active or prospective onesCreate and update client profilesCreate opportunities for new product/ service by networkingNegotiate contracts and licenses as necessaryConduct research on market trends of company’s products/servicesInitiate strategies and plans for the company to reduce its losses and instead achieve increased profitsBuild effective teamConducts audits on a yearly basisCreate strategies for existing accounts to generate businessPlay an important role in implementing products and service that will meet customer’s needsAnalyze company’s trends in terms of loss and develop plans and a system to correct suchServe as company’s representation in trade associations and other promotional eventsServes as company’s liaison with its personnel as it has to do with business potentials; opportunities, and problem resolutionPrepare reports as often as requestedAssist in establishing company’s agency plan as it regards certain territories and regionsGenerate leads through effective management of sales process of the company.Ensure satisfaction of customersDesign and develop products, services, and tools for client companies

Cairo Governorate, Egypt

Member of the board ensuring the board’s effectiveness In all aspects of its role and setting of its agenda;Leading the company in its relationships with shareholders financial institutions and commentators;Networking across current and prospective major customers, and providing contacts or introductions as appropriate effectively positioning the company with customers and partners to facilitate domestic and international expansion.Chairing board and general meetings.Running the board and ensuring its effectiveness in all aspects of its role, including regularity and frequency of meetings.In consultation with the Deputy Chairman, setting the board agenda, taking into account the issues and concerns of all board members.The agenda should be forward looking, concentrating on strategic matters.Ensuring that there is appropriate delegation of authority from the board to executive management.Ensuring that the directors receive accurate, timely and clear information, including that on the company’s current performance and is advised of all likely future developments and trends, to enable the board to take sound decisions, monitor effectively and provide advice to promote the success of the company.Managing the board to allow enough time for discussion of complex or contentious issues. The Executive Chairman should ensure that directors (particularly non-executive directors) have sufficient time to consider critical issues and obtain answers to any questions or concerns they may have and are not faced with unrealistic deadlines for decision making.

Cairo Governorate, Egypt

Business analysis and R & D for startupsImproving the systems of new startups by analyzing systems and overriding mistakes in order to improve overall efficiency and performance of new startups.Setting plans and feasibility analysis.

Assist Operations Manager in supervising daily operations of organization.Develop productive, profitable and achievement oriented working environment for employees.Address operational issues and concerns in a timely fashion.Supervise operations team to ensure operational excellence and excellent customer services.Educate operations team on best practices, company policies and service excellence standards.Develop and maintain operational guidelines for staffs.Oversee operational cost, risk and audit activities.Assist in interviewing, recruiting, training, performance evaluation, promotion and termination activities.Determine staffing requirements, work assignment and schedules for new projects.Perform routine maintenance and repair works for equipment.Maintain the facility clean, safe and organized.Evaluate inspection reports and service tickets and prepare repair invoices.Coordinate with General Manager in different operational issues and promotional activities.Evaluate current operational strategies and recommend improvements.Generate operational reports for management as needed.

Cairo Governorate, Egypt

Managing a team of more than 12 agentscommunicating with the supervisors and RTM to improve the performance of my team. assessing each agent in order to improve them on an individual level which will sum up to make the whole team better.managed to be the best team on the floor from the first month