•Project Oversight and Execution: Coordinated and managed multiple IT projects simultaneously, ensuring alignment with business goals and objectives.•Detailed Project Planning: Developed and maintained detailed project plans, schedules, and status reports to track progress and identify potential issues.•Stakeholder Engagement: Facilitated communication and collaboration between project stakeholders, including clients, team members, and senior management.•Agile Methodologies:… Show more •Project Oversight and Execution: Coordinated and managed multiple IT projects simultaneously, ensuring alignment with business goals and objectives.•Detailed Project Planning: Developed and maintained detailed project plans, schedules, and status reports to track progress and identify potential issues.•Stakeholder Engagement: Facilitated communication and collaboration between project stakeholders, including clients, team members, and senior management.•Agile Methodologies: Implemented Agile methodologies, leading daily stand-ups, sprint planning, and retrospective meetings.•Budget and Resource Allocation: Monitored project budgets, resources, and timelines, ensuring efficient allocation and utilization.•Project Documentation: Created and maintained project documentation, including project charters, requirement specifications, and user guides.•Team Support and Mentorship: Provided technical support and mentorship to team members, promoting best practices and continuous improvement.•Onsite Expertise: Working onsite with the client, served as lead/subject matter expert and provided direction on best practices on the use of tool and application•End-to-End Management: Managed clients' hosting and domain services from procurement to configuration, Controlled Apple and Google developer accounts for application publishing, deployed websites and applications to cloud servers and conducted test flights Show less

•Strategic Business Analyst: Interacted with client and the Technical Team for requirement gathering and translation of Business Requirement to Technical specifications•End-User Training and Support: Provided training and support to end-users, ensuring smooth adoption of new systems and processes.•Efficient task Coordination: Coordinated with various teams to prioritize tasks, allocate resources, and track project milestones.•User Acceptance Testing (UAT): Managed user acceptance… Show more •Strategic Business Analyst: Interacted with client and the Technical Team for requirement gathering and translation of Business Requirement to Technical specifications•End-User Training and Support: Provided training and support to end-users, ensuring smooth adoption of new systems and processes.•Efficient task Coordination: Coordinated with various teams to prioritize tasks, allocate resources, and track project milestones.•User Acceptance Testing (UAT): Managed user acceptance testing (UAT) and worked closely with stakeholders to guarantee successful solution deployment.•Milestone Coordination: Coordinated project activities to ensure timely completion of milestones Show less

•Provided technical support to end-users, resolving hardware and software issues efficiently.•Created and maintained detailed documentation of system configurations, processes, and procedures.•Installed and configured software applications, ensuring compatibility with existing systems.•Managed user accounts and permissions, ensuring appropriate access to system resources