As an Account Manager at The Engine, I’m responsible for building and nurturing strong client relationships and ensuring seamless project execution. My role involves being the primary point of contact for our clients, facilitating communication, and delivering results that exceed expectations.Key Responsibilities:• Serve as the main liaison for clients, ensuring effective communication and a deep understanding of their projects and goals.• Oversee and manage projects from inception to completion, ensuring timely delivery while coordinating follow-ups as needed.• Create engaging content, including captions, supertext, and copywriting materials, to bring the client’s vision to life.• Develop and propose innovative ideas to enhance the client experience and drive contract growth.• Collaborate closely with internal teams, such as Research and Business Solutions, to fulfill client needs effectively.• Take on additional responsibilities as assigned by my line manager, proactively identifying opportunities for improvement.In this role, I thrive in a fast-paced, collaborative environment where I focus on enhancing client satisfaction while using my creative skills to support the growth of both the client and The Engine.

- Lead the development and execution of innovative content strategies that drive brand growth and engagement.- Collaborate closely with clients and creative teams to produce compelling written and visual content across diverse platforms.- Oversee project lifecycles, from ideation to delivery, ensuring alignment with client goals and market trends.- Specialize in creating localized content specifically tailored for the Iraqi market, ensuring cultural relevance and impact.- Leverage expertise in storytelling, brand development, and digital marketing to create content that resonates with target audiences.- Identify and pursue new business opportunities to expand the agency’s client base and market presence.- Build and maintain strategic partnerships with brands and organizations to drive long-term business growth.

Building a Thriving Online Business for Modern Wellness NeedsWe're passionate about bringing high-quality personal care products to customers through our innovative online retail store. As Co-Owner, I wear many hats, strategically guiding the store's growth alongside my business partner.My Key Responsibilities:Product Visionary: I research market trends, identify customer needs, and curate a selection of exceptional personal care products that align with our brand identity.Marketing & Sales Strategist: I develop and execute data-driven marketing campaigns to drive traffic and sales through various channels, ensuring a seamless customer experience on our online store.Business Operations Leader: I share financial responsibilities, source and negotiate with suppliers, and oversee order fulfillment to maintain efficient operations.Industry Trendsetter: I stay informed about the latest product launches, ingredient innovations, and competitor activity, keeping our offerings fresh and relevant.What I Bring to the Table:Entrepreneurial Spirit: I thrive in a fast-paced environment, constantly seeking opportunities to expand our reach and customer base.Business Acumen: I possess strong analytical and problem-solving skills, adept at making data-driven decisions for financial stability and growth.Passion for Personal Care: I have a deep understanding of the personal care industry and its evolving trends.

Conduct research on market trends, customer behavior, and competitor landscape, and prepare reports by analyzing and summarizing data.Support the growth director in establishing and evaluating marketing strategy by assembling growth forecasts, setting objectives, organizing promotional presentations, and updating calendarsCommunicate campaign objectives, timelines, and deliverables to the growth team, and provide instructions for usage and promotion.Plan meetings, events, and conferences by identifying requirements, establishing contacts, developing schedules and assignments, and coordinating mailing lists.Maintain growth support materials, ensuring all are current and accurate and coordinate the creation of new materials when necessary.Continually seek new sources of prospective customer data and provide recommendations to growth and marketing leadership.Attend monthly training provided by WhitePress on a variety of related subjects.

Perform research on current benchmark trends and audience preferencesGenerate, edit, publish and share engaging content daily (original text, photos, videos and news)Monitor SEO and web traffic metricsCollaborate with other teams, like marketing, sales and customer service to ensure brand consistencyCommunicate with followers, respond to queries in a timely manner and monitor customer reviewsOversee social media accounts’ design Suggest and implement new features to develop brand awarenessStay up-to-date with current technologies and trends in social media, design tools and applications

Ensure that all projects are delivered on time, within scope, and within budget.Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility.Ensure resource availability and allocation.Develop a detailed project plan to monitor and track progress.Measure performance using appropriate project management tools and techniques.Report and escalate to management as needed.Manage the relationship with the donor and relevant stakeholders.Perform risk management to minimize potential risks.Create and maintain comprehensive project documentation.Meet with donors to take detailed ordering briefs and clarify specific requirements of each project.Track project performance, specifically to analyze the successful completion of short and long-term goals.Use and continually develop leadership skills.Attend conferences and training as required to maintain proficiency.

Implements activities on the field -in close coordination with the senior Area Coordinator.Ensures the timely and quality implementation of the activities.Identify potential risks in the implementation and provide analysis.Ensure that all activity documents are correctly filled and filed.

Worked with the reporting team to develop stories on a daily basis and in a 24/7 environment.Pitched story ideas for trending topics and created news series where applicable.Maintained very high-quality of outgoing news in both written and digital format.Worked on managing social media accounts and creating content as well as the network's website.

Liaise with Local governorate in Diyala such as Governor's office, provincial council, all directorates in Diyala, and political officials.Act as the local development specialist in Diyala and Salah Al-Din governorates, working closely with governor's office, local authorities, and the LADP central team, for project-related activities.Prepare summaries of program activities and assist in tracking progress in work plan implementation and help to ensure that activities are delivered according to schedule.Facilitating contacts with local authorities. Participate in the meetings with Government staff regarding LADP activities and other related duties, within the area of operation, as assigned by the supervisor, Support the programme Specialist in gathering, analyzing, and sharing information regularly on the progress of the project implementation, and any relevant issues, including the updating of the project monitoring and issue logs. As well as preparation of quarterly and periodic reports.Contribute to the implementation of the country office advocacy and resource mobilization strategies as required.Contributes to the development of effective partnerships with clients, UN agencies and other partners through advocacy and knowledge sharing. Develop and update administrative systems to make them more efficient provide logistic support to UNDP Diyala Field Office LADP activities in Diyala and Salah Al-Din, if required, Process, coordinate and liaise with the government offices in Diyala and Salah Al-Din.

Ability to manage through others.Ability to work well with all levels of the organization.Managing social media pages and creating content skills.Prioritizing important tasks and ensuring they get done first.Excellent oral and written communication skills.

Follow ethical codes that protect the confidentiality of information.Identify and resolve conflicts related to the meanings of words, concepts, practices, or behaviors.Proofread, edit, and revise translated materials.Read written materials, like legal documents, scientific works, or news reports, and rewrite material into English/Arabic.Refer to reference materials, like dictionaries, lexicons, encyclopedias, and computerized terminology banks, as needed to make sure translation accuracy.Compile terminology information to be used in translations, including technical terms like those for legal or medical material.