Mohammed Gulam Email & Phone Number

Chennai, Tamil Nadu, India

-Supervised Jira analytics reports in the capacities of Senior Business Analyst and Scrum Master.-Managed a support team of 15 engineers, including 2 team leads, ensuring effective communication of ticket objectives for streamlined sprint planning.-Utilizing various tools and software such as Microsoft Word, Excel, JIRA, Confluence, or specialized business.

Chennai, Tamil Nadu

-As a Project Manager and Senior Business Analyst I work closely with the business stakeholders and technical team. I am responsible for implementing and deploying projects, ensuring within budget by tracking performance and determining response measures. Communicate with clients effectively through various channels (phone, emails, Skype, WhatsApp, Zoom.

Chennai Area, India

Collect data of Middle East clients, by surfing online and follow-up with potential clients.✓ Build a quality relationship with the Clients and external recruitment agencies.✓ Build a professional network through Social portals, and other partners to find qualifiedcandidates.✓ To serve better; I do initial screening of CVs and initial telephone.

Saudi Arabia

• It’ a Multinational Contracting Company, were I assist HR on the following activities…- Accountable to complete the documentation of Saudi Aramco Contracting Employees- Document Verifications Saudi Aramco Contracting.
• Coordinate with Payroll and GR department for employee’s wellbeing activities.
• In the absence of HR be dependable / responsibility towards phone calls; emails; employee quires; other dep’t managers message/request.
• Maintain and updates employee’s profiling, in MS-excel sheet; as per ISO requirements (Internal employee’s / Contractors Employee’s).
• Follow-up with frequent activities like…employee’s inquires / scanning / data entry / paper works / documentation / presentation & etc...
• Examine Cv’s with reference to the Manpower requirements and coordinate with our colleague to schedule for interviews.

Chennai Area, India

• It’s a Manufacture Leather Company, were I appointed as secretary.
• Update Labor Attendance, Directing the visitors, set up worker wages for weekly.
• Planning and preparation of meetings, Maintain Records for monthly Purchase and Goods Sold. Create Invoices for Export Shipment, Documents recheck.
• Customer support over phone calls, replying to our clients by Email, Banking works (Cheque handling withdraw and deposit).
• Do entries in Tally ERP.9.Operate MS-office 2007 and good in Internet searching tools.
• Submit bank entry report to Managing Director. And acting as a personal assistance for (passports apply, telephone bills pay, electric bills, Tour plans, visa application, Air ticket booking, hotel booking)…

Chennai Area, India

• It’s a Graphics / Animation Company, were I was supervision on Consumer service to American client’s and Lead the team for Business development.
• Prepare / maintain client’s reports weekly and update to Manager.
• Responsible to achieve monthly targets.
• Coordinate with Mangers to prepare annual plans reports.
• Responsible for orientation to new employee’s in reference to business / graphics.
• Assist our team colleague on their quires in reference to graphics software’s / client quires.

Chennai Area, India

• It’s a Multinational corporation, were I appointed as Executive.
• Customer support executive over phone calls.
• Taking client’s quires and submitting to supervisor.
• Prepare / maintain reports weekly and update to Team leader.
• Reach the monthly targets.

Bachelor’S Degree, Computer Programming, Specific Applications

Tried hard to complete my graduation ; which was successful in the year 2011. Note: Batch 2006-2009

Bachelor Computer Application