Total 5.5+ years experienced Solution/Business professional with a passion for IT Sales and Business Analyst, particularly in Web hosting industry, iPaaS, SaaS. Working knowledge in Python - Pandas, Power BI, Advanced Microsoft Excel, Consulting, Agile, Jira, MySQL, Kayako, Comm100, cPanel, WHMCS, Pipedrive, Micro-Sip, RingCentral, Confluence, Google Workspace, Salesforce, FileZilla, Thunderbird, and ASPICE. Sound knowledge in HTML, CSS, JavaScript, PHP, MySQL and Java.3.5 years of experience in the areas of Webhosting Industry. Partnered with our product team to innovate new features driven by customer insights, leading to a 10% surge in product adoption. Collaborated closely with the marketing team to refine sales messaging, enhancing lead quality and achieving a 30% boost in conversion rates. Responsible for Assisting clients finding the right hosting products/addons for their technical requirements. Analyzing customers business requirements/problems and providing the right solutions associated to hosting plans/addons via Live chat, Tickets, Emails and Voice/Video calls. Closed $350,000+ quota per year consistently. Answering sales inquiries, targeting right clients and selling hosting/addon products, explaining clients about the products. Achieving company revenue targets, closing VPS and Dedicated server deals etc. Copywriting techniques for converting leads to opportunity. Maintain CRM records and ensure data is added and updated regularly. Provide weekly sales performance report to Sales Lead.[Google Sheets, Excel, Power BI]. Mentoring Sales and copywriting to trainees to close the deals and interact with customers. Troubleshooting queries related to Server, WordPress, Emails, FTP, SFTP, SSL, Website performance. Worked as the liaison between Marketing and Sales team to fill the gap. 11 months of experience in the areas of web hosting at GlowTouch Technologies. I helped customers in solving Tech issues, customer retention, gained extensive experience and understanding of web hosting tools like Linux, CentOS, WordPress, APACHE, SEO, PHP, MySQL, WordPress, Firewalls, Secure Socket Layer (SSL), DNS, SSH, FTP/SFTP, Server configuration & Hardening, DDoS protection, Malware scan and removal, and Email Spamming filters.1.8 Years of work experience at Amitech as the Web application Support. Working as a liaison between Business requirements from clients and Technical team. Awards & Honors Received:1) Passionate core value Award - 2022[A2 Hosting]I take pleasure in Tech learning, accomplishing goals, and assisting others in finding solutions.