Mohammed Karimullah S Email & Phone Number

Chennai, Tamil Nadu, India

Accountabilities: • Collaborating and managing operations of Anti money laundering – KYC periodic review process• Ensure timely and accurate service delivery as per SLA• Ensure organizational goals are metResponsibilities:• Managing KYC refresh inventory to ensure timely completion of Document Gap Analysis, Client Outreach, Document collection, Document Review and enrichment activities like updating client records in legal entity onboarding tool, documents uploading &… Show more Accountabilities: • Collaborating and managing operations of Anti money laundering – KYC periodic review process• Ensure timely and accurate service delivery as per SLA• Ensure organizational goals are metResponsibilities:• Managing KYC refresh inventory to ensure timely completion of Document Gap Analysis, Client Outreach, Document collection, Document Review and enrichment activities like updating client records in legal entity onboarding tool, documents uploading & attestation, client & stakeholder screening, records submission and obtaining final approvals• Managing screening results received after client & stakeholders scanning for appropriate approvals• Ensuring necessary approvals like Senior management approval (SMA), client owner approval (regional sales), Global Financial Crimes approval (GFC) are in place for timely KYC refresh completion• Managing internal and external stakeholders – coordinating across US & UK teams to ensure service delivery.• Manage back log volumes as per refresh due dates• Monitor accuracy and identify control points to avoid occurrence of errors• Managing the team to ensure high performanceAchievements• Reduced security incidents to zero by initiating Incident log management• Created Failure Mode Effective Analysis• BOT automation initiative to help publish doc review results Show less

Chennai, Tamil Nadu, India

Mortgage Banking Operations and AML KYC

Chennai Area, India

• Collaborating and managing operations of residential mortgage servicing processes – New loan setup and Audit, Escrow Administration, Title Audit, Compliance Audit, Closing disclosure entry, Investor reporting, Disaster Assistance, Staging, Loss mitigation, Foreclosure referral review, Foreclosure, Bankruptcy and Claims accounts• Ensure timely and accurate service delivery as per SLA, stakeholder management, conduct trend analysis for project/resource planning with client• Driving… Show more • Collaborating and managing operations of residential mortgage servicing processes – New loan setup and Audit, Escrow Administration, Title Audit, Compliance Audit, Closing disclosure entry, Investor reporting, Disaster Assistance, Staging, Loss mitigation, Foreclosure referral review, Foreclosure, Bankruptcy and Claims accounts• Ensure timely and accurate service delivery as per SLA, stakeholder management, conduct trend analysis for project/resource planning with client• Driving client value creation projects and center wide initiatives Show less

Chennai

Accountabilities: • Looking after Default servicing operations – Loss mitigation, Default Claims, Foreclosure and Pre-foreclosure accounts with a team size of 46.• Ensure timely and accurate service delivery as per SLA, Stakeholder management, conduct trend analysis for project/resource planning with customerResponsibilities:• Managing weekly governance calls• Managing stakeholder escalations• Managing internal and external stakeholders – coordinating across internal… Show more Accountabilities: • Looking after Default servicing operations – Loss mitigation, Default Claims, Foreclosure and Pre-foreclosure accounts with a team size of 46.• Ensure timely and accurate service delivery as per SLA, Stakeholder management, conduct trend analysis for project/resource planning with customerResponsibilities:• Managing weekly governance calls• Managing stakeholder escalations• Managing internal and external stakeholders – coordinating across internal teams to ensure process delivery.• Manage volumes through peaks and troughs through resource planning.• Monitor accuracy and identify control points to avoid future occurrence of errors• Periodic review of KPIs (utilization, productivity, volume etc.) and process related documents (BCP docs, Service Schedules etc.)• Manage new migrations as per change control procedure• Build a culture of continuous improvement by leading through example and encouraging idea generation through workouts• Ensure 100% compliance with control criteria related to information security, data privacy, access control etc.• Ensure no operational/reputational losses• Coach and mentor newly joined processors• Manage employee engagement initiatives (skip levels, open doors), rewards and recognition activities for the team• Ensure attrition below the targets (as per defined targets)• Ensure that adequate capacity and capability is available at all timesAchievements• Completed Residential Mortgage Practitioner course and achieved certification.• Received BPO Summit Awards for performance and leading through example.• One of the 5 finalists selected for Most Inspiring Person Award in Accenture Operations 2015. Show less

Chennai Area, India

Responsibilities:•Managing stakeholder escalations •Managing internal stakeholders – coordinating across internal teams to ensure process delivery. •Manage volumes through peaks and troughs through resource planning. • Monitor accuracy and identify control points to avoid future occurrence of errors •Periodic review of KPIs and process related documents •Monitor individual productivity and identify process changes to improve productivity • Build a culture of continuous improvement by… Show more Responsibilities:•Managing stakeholder escalations •Managing internal stakeholders – coordinating across internal teams to ensure process delivery. •Manage volumes through peaks and troughs through resource planning. • Monitor accuracy and identify control points to avoid future occurrence of errors •Periodic review of KPIs and process related documents •Monitor individual productivity and identify process changes to improve productivity • Build a culture of continuous improvement by leading through example and encouraging idea generation through workouts •Improve straight through processing by reducing hand-offs and process improvements •Adequately manage the various projects and initiatives which lead to process improvement (including onshore driven initiatives and projects) •Ensure all internal/external audit requirements (as defined) are satisfactorily met •Ensure no operational/reputational losses •Ensure high levels of team engagement but conducting one-on-one meetings with the team members every month •Coach and mentor newly joined processors •Managing half – yearly periodic review and yearly appraisal •Ensure high score on YFB (your feedback) / Pulse for the unit •Ensure attrition below the targets (as per defined targets) •Manage employee engagement initiatives (skip levels, open doors), rewards and recognition activities for the team •Manage the administrative responsibilities for the team – leave approvals, attendance, ensure compliance to company rules and policies etc. •Ensure that adequate capacity and capability is available at all timesAchievements•Promoted to Team Leader position for Foreclosure Sales Desk within three years of joining the organization. •Prepared Sales Completion template to input sales results in the systems which resulted in reducing the time consumption and increase in accuracy •Awarded Best Performer for many times •Completed Campus MBA certified course for Conventional Foreclosure. •Completed Yellow Belt Certification. Show less

Chennai

Responsibilities:• Making inside reports on daily accounts processed for credit balancing.• Composing e-mails regarding refund and adjustments on overpaid accounts to the onshore credit balancing team manager.• Making reports on weekly and monthly meeting updates. Tracking daily performance report.Achievements• Received Star of the month award for continuous three months.

Bachelor'S Degree, Mechanical Engineering, First Class

Education record