Mashud Siddique Email & Phone Number

United Kingdom

United Kingdom

Rochdale, England, United Kingdom

IT Support for (GILE) Guernsey Integrated Learning EnvironmentDeveloped knowledge-sharingmethodologies, diagnostic tools and creative processes to improve end-user experience.• Employed advanced troubleshooting and expert application knowledge to solve system user interface problems.• Managing and creating user accounts, security groups, distribution and shared mailboxes using active directory, Microsoft exchange. Office 365 admin centre, and azure admin centre.•… Show more IT Support for (GILE) Guernsey Integrated Learning EnvironmentDeveloped knowledge-sharingmethodologies, diagnostic tools and creative processes to improve end-user experience.• Employed advanced troubleshooting and expert application knowledge to solve system user interface problems.• Managing and creating user accounts, security groups, distribution and shared mailboxes using active directory, Microsoft exchange. Office 365 admin centre, and azure admin centre.• Resolved high volume of allocated incidents faster than company averages.• Provided remote support for product functionality, maintenance and troubleshooting.• Facilitated timely resolution of complex IT issues by managing escalation to second/ third line support teams.• Demonstrated adept knowledge of Active Directory, Office 365 online and Exchange.• Broad knowledge of Hornbill Support works. Show less

Rochdale, England, United Kingdom

- At the start of the pandemic, my father and I took a gamble by taking over a struggling business.- The business lacked exposure and locals weren't initially interested.- Drawing from my father's 30 years in hospitality and my own industry experience, we collaborated to revive the business, giving birth to "Indialicious."- Our family-run takeaway became a platform for me to apply the skills I gained from various work environments.- Despite handling numerous responsibilities… Show more - At the start of the pandemic, my father and I took a gamble by taking over a struggling business.- The business lacked exposure and locals weren't initially interested.- Drawing from my father's 30 years in hospitality and my own industry experience, we collaborated to revive the business, giving birth to "Indialicious."- Our family-run takeaway became a platform for me to apply the skills I gained from various work environments.- Despite handling numerous responsibilities while completing my final year at university, my drive for improvement pushes me to learn and progress every day.- I'm determined to enhance our quality and service, fueled by my aspiration for continued growth. Show less

Rochdale, Greater Manchester, United Kingdom

Starting this role has been a privilege as im able to work with cars ive loved since a child.My role involves managing day to day fleet services for vehicle booked in for oil,maintenance,washes etc.The job also involves dealing with customers such as arranging hires and dealing with any issues or concerns customers have.The job allows me to portray my enthusiasm and passion as it is something which im really interested in and enjoy doing.I am still learning new things daily which is… Show more Starting this role has been a privilege as im able to work with cars ive loved since a child.My role involves managing day to day fleet services for vehicle booked in for oil,maintenance,washes etc.The job also involves dealing with customers such as arranging hires and dealing with any issues or concerns customers have.The job allows me to portray my enthusiasm and passion as it is something which im really interested in and enjoy doing.I am still learning new things daily which is increasing my knowledge further allowing me to grow and hopefully progress into more challenging roles. Show less

Accounting And Finance

Getting into university would be one of my greatest accomplishments as a lot of resilience was taken in order to do this, I am currently.

Education record