• Maintaining a Positive, Empathetic and professional attitude toward customer at all times• Responding promptly to the customers inquiries.• Acknowledging and resolving customers complaints.• Communicating and coordinating with colleagues as necessary.• Ensure customer satisfaction and provide professional customer support.

•Accounting: Recording day to day financial transaction in Excel, Preparing monthly receipts and payments, payroll receipts for all employees.•Managing Cash: Receive payment by cash, credit cards, Online Transfer to Bank, Issue receipts, refunds, credits, or change due to customers, Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.