Mohammed Pardawala Email & Phone Number

Maharashtra, India

Responsible for Transaction, Investor & Distributor Services for Shinsei Mutual Fund

• Evaluating & Signing up of Registrar & Transfer Agents (RTA) for mutual fund services• Negotiating and finalizing Commercials and Service Level Agreements with various service providers viz, RTA, Electronic Payment Service, Collection Bankers • Formation and documentation of Standard Operating Procedures for the Customer Services Department.• Putting in place all infrastructural and documentation requirements - with respect to Customer Services - for securing SEBI License for Shinsei Mutual Fund.• Identified as Key Employee i.e. Investor Relations Officer – Regulatory requirement by SEBI.• Formation and review of Statement of Additional Information and Scheme Information Document for launching schemes of Shinsei Mutual Fund.

• Managing Operations Risk & Control• Oversee/Implement Group Audit and Compliance Requirements• Oversee/Implement local Regulatory Requirements• Oversee Policies & Procedures for unit functions including Key Operating Procedures, Daily Control Function Checklist• Ensure adherence to all requirements of the Control Review Program• Ensure satisfactory closure of Action Points raised during Group Audit and Control Review Program• Identify areas of risks in operations and suggest/implement adequate control mechanism• Identified as Business Information Security Officer

• Working for the HSBC Securities & Services unit on implementation of Transfer Agency Project for India.• Conceptualising Business Requirement Document.• Defining system requirements and process plans.• Vendor Management

• Overall management of HSBC AMC Investor Services Center in India.• Managing relationship with the Registrar & Transfer Agent.• Responsible for call centre operations and investor complaints management teams.• Managing relationship with all third party service providers i.e. Banks, Couriers, Printers, etc.

• Managing a team of 20 members involved in electronic trade processing pertaining to US, European & Asian securities market for JP Morgan Chase clients based in US.• Providing support to the Dallas team and understanding their further requirements.• Controlling the current processes and identifying areas of improvements with respect to improving quality and enhancing productivity.• Understanding client requirements for further migration of processes.During the job leaded the team to Dallas to learn and understand the US processes. Successfully completed the scheduled training within a month’s time and completed migration of the current processes from JP Morgan Chase, Centre of Excellence in Dallas, Texas to Mumbai.

• Servicing the day-to-day requirements of Birla Sun Life Asset Management Company and their 70 regional offices across the country.• Looking after process management and smooth transition of new products launched by the client.

Support related to web site www.munshikaka.com to corporate and retail customers.

• Issuance & Advising of letters of credit, handling documents under letter of credit, documentary collections and direct documents from buyer as well as supplier and doing funds transfer for clients of Citibank India. • Travelled to Citibank NA Colombo, Sri Lanka for 4 months. Worked on migration of Trade Operations to India.• Worked for ISO 9002 Certification. Certification was achieved in October 1999.• Worked on regionalization of Trade Operations for Citibank branches of Uganda, Algeria and Cameroon in India.

Maintaining books of accounts.

B.Com., Finance And Accounts

Education record

Education record

Education record