• Collaborated with the sales team by accurately directing an average of 30 to 40 calls daily & meticulously collecting key customer information, contributing to a successful sales pipeline• Maintained organized filing systems (physical and/or digital) to ensure efficient document retrieval and accessibility.• Coordinated office needs (ordering supplies) while staying within a $500 monthly budget

• Controlled operations in a retail establishment’s sales floor by accommodating 4K customers daily• Managed high level of customer satisfaction throughout 5 departments with sales service• Sustained smooth workflow within 5 various departments by supervising and directing approximately 45 people• Assured the health regulations for COVID - 19 protocols in compliance to company, state, and federal requirements

• Conducted proper safely and followed all established safety guidelines and procedures with 100%• Provided exceptional customer service to approximately 200,000 customers in a week• Supervised accurate and efficient operation of register at all times including verifying age limit for restricted product with 100% accuracy

• Mapped company operational policies and procedures, including handling $1K cash daily • Maintained a calm demeanor during periods of high volume to keep operating to standard and to set a positive example for entire company• Structured with maintenance and appearance of parking equipment and report any malfunctions or safety hazards to direct manager