M S Email and Phone Number
M S personal email
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My TOP 5 strengths :HarmonyRelatorConnectednessResponsibilitySignificanceWith over 20 years of significant and progressive professional experience in the automotive service industry, combined with my dedication and enthusiasm, should enable me to make an immediate impact on any organization.I want to be a part of a developing automotive organization which recognizes hard work, dedication and commitment, qualities that have been instrumental in my professional growth and success. I'm confident I can bring to the table a package of skills, experience and abilities that will provide any organization an invaluable resource. I want to be a part of an organization that can tap my immense potential, and in the process benefit both me and the organization.Specialties: I intend to make a difference in people's lives through expert advice, personal empowerment, and compassion. Since I have good interpersonal and communication skills, it makes it easier to impart expert advice and guidance to customers/peers. I deal with problems as they arise and do not avoid responsibility.I like to be inspired and empowered through learning. I believe in being successful, both emotionally and financially, not only for myself but for the benefit of those around me.
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National Field Operations And Support ManagerAbdul Latif Jameel Import And Distribution Company Ltd Jan 2011 - PresentJeddahNational Service Field operations manager - (Distributor function)Auditing of centers as per TMC standards & assisting it achieving KPI's & reporting to Toyota Motor Corporation. -
Audi & Body Shop 'Certified Service Manager'Samaco May 2006 - Sep 2010• Controlling day to day running of a busy body shop including dealing with Customers from estimates, overseeing repairs to final hand over. • Plan and implement strategies to improve market shares and profit. (Achieved 1st Place out of 4 svc dept's in service labor sales, YTD we have achieved month on Month, over delivering on labor, sundry and sublet sales)• Staff assignment / planning / recruitment / trainings / bonus schemes. CSS scores Moved from an initial score of 65 to 78 and is still escalating. • Planning, monitoring and controlling results (revenue/costs/gross profit etc)• Target being the best service provider in terms of customer satisfaction, service Quality and profits• Setting goals for entire service area in co operation with management / revenue / Quality / workshop capacity / prices• Lead a team of 25 staff (15 Audi and 10 body shop staff) • Reporting directly to National service manager and brand GM • Problem/conflict solving ability with customers / employees, reliable appraisal, Logical argumentation, building PR with important customers -
Audi 'Certified Service Advisor'Samaco Jul 2001 - May 2006Identifying the Customer Needs / Building a Relationship / Exploring His Needs* Creating the Right Impression / Greeting* Dialogue Reception-Most Powerful Sales Tool* Job Card Preparation (Audi Core process)* Selling Additional Jobs / Services and Accessories* Tracking Jobs in Co ordination With Workshop Controller* Communicating With Customer / Keeping Him Updated* Hand Back Procedure / Delivery + Explaining Invoice Details* Responsible for all reception activities in Audi. -
Work Shop ControllerUnited Motors Co. Jun 1995 - May 2001United Motors Company - Jeddah, K.S.A Held various positions• Automobile Technician• Quality Controller• Service Advisor• Workshop ControllerApplied for a vacancy that was available for a Technicians position at the dealership, I was not only selected and was successful with the tasks entrusted to me, my hard work resulted in me being promoted to various positions in my tenure of 6.5 years.
M S Skills
M S Education Details
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Snspt - Automobile EngineeringAutomobile Engg -
Milagres Junior School - MangaloreAutomobiles
Frequently Asked Questions about M S
What company does M S work for?
M S works for Abdul Latif Jameel Import And Distribution Company Ltd
What is M S's role at the current company?
M S's current role is Automotive Professional | Dlr. Standards | National Field Oper. Mgr.
What is M S's email address?
M S's email address is sa****@****ail.com
What schools did M S attend?
M S attended Snspt - Automobile Engineering, Milagres Junior School - Mangalore.
What are some of M S's interests?
M S has interest in But Also Get To Know Different Cultures, Different Languages, Snooker.
What skills is M S known for?
M S has skills like Auditing, Team Building, Profitability, Customer Relations, Vehicles, Key Account Management, Gcc, Account Management, Profit, Sales, Aftersales, Forecasting.
Who are M S's colleagues?
M S's colleagues are Murad Sammar, Sara Al-Harbi, Marwan Elzaky, Ahmed Nasser, Dip Ifrs, Khalil A. Hawa, Rami Alghamdi, Khan Shobuj.
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