Sharpur Recruitment is a recruitment agency dedicated to helping people find their dream careers and helping them take the proper steps to get there. We offer unrivalled experience within the recruitment sector and take a hassle and fuss-free approach to recruitment and placement services for job seekers and employers.At the core of Sharpur Recruitment is a team of highly experienced and skilled recruitment experts who are committed to finding and placing the best available talent for a wide range of different positions. Whether multi-sector executive searches or more niche roles in specific industries, you will not get a better, more tailored recruitment solution than with Sharpur Recruitment.Whatever side of the recruitment sector you are – Sharpur Recruitment can help!

Achievements: Year 1 – $12.98 MillionYear 2 – $13.1 MillionYear 3 – $11.2 MillionYear 4 – $12.3 MillionYear 5 – $13.03 MillionTwo year award winner for special recognition & leader of the year.

• Prospected and cold-called potential clients within the travel industry to generate leads and opportunities.• Conducted product demonstrations and presentations to showcase software capabilities and benefits.• Managed the entire sales cycle from initial contact to contract negotiation and closure.• Built and maintained relationships with existing clients, providing ongoing support and identifying upselling opportunities.• Collaborated with marketing teams to develop sales collateral and promotional materials.Target: $1.2 Million - Achieved: $1.5 Million

Currently not assigned to a designated store, but floating within the London North region, to support under-performing stores.

• Have accountability and the responsibility of managing a store of 15.• Report to the regional manager on a daily basis.• Devise an effective strategy plan for the store to ensure its success in financial, people, customer, and operation (compliance/audit) measures.• Innovate with new ideas to grow business, whilst having monthly reviews with RM around balance scorecard rating in the company.• Plan out weekly workshops to develop and support all the team this will adapt according to the business requirements.• Ensure team members are embedding the right behaviours to meet the required expectations.• Creating daily trackers to highlight concerns around sales process, quality of interaction and further perfect sales pitch and objection handling skills.• Managing under-performance of individuals through supportive action plans.• Conduct disciplinary and grievance hearings for the region.• Be smart and proactive to meet targets, when the footfall is low.• Ensure store is up to par with standards around compliance and audit for unannounced and quarterly visits.• Involved in the selection and recruitment of new starters for Vodafone UK.

People choice award 2015Regional contribution 2016• Led change in the company transition to providing home broadband solutions for the London north region.• Supported the store manager with implementing his strategy for the success of the store.• Developed good planning skills as a result of being responsible for a team of 15; ensuring targets were met. • Daily coaching of team members to improve their selling skills and enhance operational/product knowledge.• Communicate clear and concise changes to entire team.• Created a platform to streamline process for customer problem solving.• Delegate tasks, and follow up team members to ensure all is completed within set deadline.• Monthly performance reviews to motivate and ensure people achieved their targets.• Managed the scheduling of the team to ensure coverage throughout the shift and coping with unexpected changes due to staff absences.

Ensuring 14 sales performance kpi’s were met, whilst maintaining a level of 75% minimum Customer TNPS (Net promoter score). Supporting stores daily operations, within set deadlines; all further improved time management and planning.• Streamlined my communication skills as a result of building local clientele via daily footfall. Made my approach more adaptive to high profile business customers by finding opportunities to up sell/ cross sell through customer interactions.• Upholding the stores compliance & audit gave me an insight into new layers of policy that supported further progression within the company.

Store Monthly Target - £25,000 Gross Profit / Achieved – Average of £30,000 MonthlyInternally promoted, first management role, responsible for the daily operation of the store, managing a team of 4.• Innovate with new plans to fully capitalise on the opportunities of sales maximisation through building customer rapport and generating warm leads.• Devise an effective strategy to hit 7 KPI’s• Collate all daily promotions to up skill and coach sales advisers• Responsible for the introduction into retail for new starters and supporting them through their retail journey.• Create scheduling for the team weekly to ensure that our store was set up for operational excellence.

Personal Monthly Target - £9,000 Gross Profit / Achieved – Average of £12,000 MonthlyMy role was to generate a sales opportunity from foot fall and leads passed by management and complete a sale cycles from start to finish including up selling Phones4U products and services and cross selling Sky & Virgin Media Television Services.• To achieve defined order targets and goals through pro-active contact with existing customers and new businesses. • I would ensure customers were fully aware of the Phones4U and the full range of products and services that can be provided, along with their benefits. • Selling the full range of Phones4U products and services, pro-actively up-selling and cross-selling new products and services to end user customers• Protecting Phones4U existing customers from competitive attack. • Ensuring 100% Customer Satisfaction targets are achieved. • To work in a manner consistent with the KPIs. • Comprehensively use the marketing campaigns to promote focused products and services to the customer base. • To ensure all customer details, information and interaction are entered into Phones4U CRM systems in a timely and complete manner. • Having daily meetings with management to discuss our team objectives and targets.

Telemarketing Research: To provide a telemarketing resource to achieve 100% in customer satisfaction. My role consisted of calling clients which a 3rd party company had sold to. I would have to gain an understanding of the client’s feedback regarding the satisfaction of the service they received from the 3rd party and then complete a report for the perusal of the 3rd party company.• Making between 60-70 calls per day to help achieve my KPI’s and complete a minimum of 20 reports per day. I would exceed this by consistently over achieving and completing an average of 30 reports a day. • Communicating with customers as required by the particular campaign.• Developed stronger planning skills, with the ability to prioritise work whilst maintaining the highest levels of accuracy in all work produced.• Consistently training and developing my knowledge on how to engage with a client and improving my questioning ability. Calls were regularly assessed by my supervisor to ensure that each call was professional and the outcome was accurate to my report.