Technology Consultant
Computer Associates International Inc.
Chennai Area, India
• Technical Support for clients in US and Canada on technical issues related to Storage Management, which covers Backup and Restore of Microsoft Exchange and Lotus Notes Messaging systems SQL 7.0 /2000 and Oracle 8i Databases Storage Area Networks and Disaster Recovery Methods of NT and Exchange.• Planning, Implementation and configuration experience of SAN management software from CA using BrightStor / ARCserve. Knowledge of RAID and Fibre Channel protocols and their usages in different environments.• Disaster Recovery for Windows 2003, 2000 Active Directory, Microsoft Exchange databases.• Best at Handling Escalated Calls and Helping the clients with a solution by solving their issues quickly and providing them Timely updates