• Handling Field service of ABBOTT Real time Nucleic acid extraction and Amplification Equipments such as M2000Sp and M2000rt.• Performing equipment installation as per protocol and providing technical introduction to customers• Scheduling timely preventive maintenance to ensure efficacy of all equipments.• Troubleshooting assay errors and attending breakdown calls as soon as possible to achieve minimal down time in all issues. • Coordinating with foreign principles in providing advance level of trouble shooting for more complicated issues.• Timely update of PM and Breakdown reports to my service head and principle company.

• Represented our company in Tamil nadu, kerala and Karnataka.• Providing sales support to dealers and training their employees on technical aspects and to conduct demo sessions to potential customers.• Installation, demonstration and after sales servicing of our equipments.• Maintaining good relationship with local dealers and motivating for better business.• Organizing dealers to attend conference and road shows to showcase our products.

• Handled the installation, demonstration and after sale servicing of neurological equipments.• Extensive traveling all over south in handling high volume of breakdown calls. Scheduling it with priority and planning based on geography and importance of customer.• Supporting sales team by conducting demos and presentations to customers.