Mohan Dangche Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

Managed IT Infrastructure services for the APAC Mercedes Benz cars & Trucks for 12 countries . Maintain the SLA and take the interviews of the engineers across APAC region for 12 countries and give them training and KT for the onsite location. Prepare the process and implement the same and maintain the discipline . Follow-up with the different countries Vendors across APAC for the new engineers and trained and arranged the backfill engineers and trained and used them in case of emergencies . ~ IT Strategy Planning~ IT Helpdesk Management~ Infrastructure Management~ IT Service delivery~Project Management~ Performance Management~ Relationship Management~ Cross-functional Coordination~ Change Management~ Vendor Management~Delivery Management (SLA/ KPI)~Stake holder management.

Navi Mumbai, Maharashtra, India

I have 25+ years of experience includes Strategy Planning, IT Helpdesk Management, IT Operation Management, Infrastructure Management, and Project Management, IT Vendor management, IT Service delivery. Telecommunications, Retails business, Insurance . Banking & Finance, Share market ,Corporate office , e Team size 130+ team members include Central Helpdesk, Remote management Engineers & Field Engineers, Resident engineers.• Successfully achieved 95% customer satisfaction in every quarter I am a solutions-oriented person who thrives in challenging, fast-paced environments where my performance directly impacts the bottom line. I believe that my strong background in IT combined with my extensive experience in planning, executing, monitoring, and closing a variety of projects, makes me ideally suited to this role.I bring to your company my years of relevant experience and my drive for results and positive outcomes.Currently Taking care of IT Infrastructure mgmt for Mercedes Benz cars for APAC 12 countries. SLA mgmt , Vendor mgmt, Stake holder mgmt, Team mgmt, Recruitment,The country includes Australia, New Zealand,Singapore ,Hong Kong, Thailand, Malaysia, UAE, Vietnam, South Korea, Taiwan, Philippines,Indonesia. For Daimler Trucks & cars & Office and Factories.

Mumbai

Taking care of Enterprise Customers across India.

Taking care of Reliance Communication as a Major key Account and IN RELIANCE DAKC work on FIREWALL, UTM, APPLICATION DELIVERY , NETWORK & APPLICATION SECURITY TECHNICAL & BUSINESS.

Mumbai, Maharashtra, India

Reliance Communication

Work at client ste Reliance Communication in IMSG department as a Area Operation Incarge and handled team of 80 and serve10,000 users at dakc koparkhairne navi mumbai.

Mumbai, Maharashtra, India

TEAM LEAD and Take care of RIIL as client and handle the IT Infrastructure and service management of RELIANCE SEWREE SITE.

Mba Information Systems, Information Technology, B

Activities and Societies: MBA in Information Systems . IT MBA in Information Systems . IT

Master Of Business Administration - Mba, Information Technology, 53

Mba, Information Systems

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