Mohan Krishnan Email & Phone Number

Chennai, Tamil Nadu, India

India

 Managed the Pilot batch by creating the structured process with respect to the client requirements Have led a team of 10 members and acted as liaison for the stakeholders to operate the process with utmost deliverables delivered  Created the overall training structure for the end-to-end lifecycle of the process and structured the blue book for the team  Monitored and assessed the team performance in terms of SLA metrics for meeting the project deadlines Proactively… Show more  Managed the Pilot batch by creating the structured process with respect to the client requirements Have led a team of 10 members and acted as liaison for the stakeholders to operate the process with utmost deliverables delivered  Created the overall training structure for the end-to-end lifecycle of the process and structured the blue book for the team  Monitored and assessed the team performance in terms of SLA metrics for meeting the project deadlines Proactively identified, implemented and tracked improvement activities identified from the Service delivery metrics and Client review and meetings Responsible for running through the process deliverables in Service Review Calls for managing the Client feedback  Responsible for creating the weekly data presentation for the clients and have anchored the BU calls to picturise the overall process map and forecasting for the team Show less

India

# Articulated project goals and scope for the infrastructure projects, prepared detailed workbreakdown structures (WBS), RACI architecture, and instilled shared accountability for achievingproject milestones.# Assessed business implications for each project phase and monitored progress to meet deadlines,standards and cost targets.# Managing end to end process from Requirement Analysis to creating Invoicing reports# Handling client meetings for multiple… Show more # Articulated project goals and scope for the infrastructure projects, prepared detailed workbreakdown structures (WBS), RACI architecture, and instilled shared accountability for achievingproject milestones.# Assessed business implications for each project phase and monitored progress to meet deadlines,standards and cost targets.# Managing end to end process from Requirement Analysis to creating Invoicing reports# Handling client meetings for multiple projects simultaneously for deeper understanding ofrequirements.# Create and Design solution /proposals by coordinating with the delivery team# Preparing the quote as per the solution build document# Plan, direct and coordinate the relevant teams inputs for providing the proposal# Managing overall Account health in terms of SLA, growth, revenue, margins and metrics# Experience in handling PPMC tool to standardize, manage and to record the projects Show less

Mba

Bachelor Of Technology - Btech, Information Technology