Sr. Manager Sre
Current
Jul 2022 - Present
AeroLeads people directory · profile
Mohan Krishnappa Email & Phone Number
Sr. Manager SRE
at
First Advantage
LinkedIn matched
✓ Verified Jun 2026
2 data sources
Profile completeness 71%
Who is Mohan Krishnappa? Overview
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Quick answer
Mohan Krishnappa is listed as Sr. Manager SRE at First Advantage, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Mohan Krishnappa.
Mohan Krishnappa previously worked as Sr. Manager, Monitoring & Automation at First Advantage and Manager, Global Network Operations Center at First Advantage.
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Email format at First Advantage
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Profile bio
About Mohan Krishnappa
A seasoned professional with practical experience in Network Operations & Help-desk management, Skills include Incident Management & Business Continuity, have a solid understanding of Active Directory, Exchange & Lync etc., Successfully managed and support NOC team (24 x 7) to provide Level-1 &2 support with diverse range of technologies and applications. Demonstrated ability to coordinate, evaluate and manage resources for timely and successful Operations and Project completions. High-caliber presentation and communication skills including the ability to simplify complex technical concepts for target audiences.
Current workplace
Mohan Krishnappa's current company
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8 roles
Mohan Krishnappa work experience
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Sr. Manager, Monitoring & Automation
Manager, Global Network Operations Center
Availability Management for 24X7 Support / Business Hour support / On Demand supportSLA ManagementQuality Management Maintaining Operational Documentation LibraryPlacing Monitoring and Reporting MechanismReducing Manual efforts by introducing Automation wherever possibleConsistently driving and motivating teams for InnovationsHandling Escalations.Issue.
Manager - Rms-Noc
Leading Support Desk & NOC monitoring operation in shifts - NOC Support Window – 24*7 Ops( Global NOC)Main responsibilities:Oversee and manage the day-to-day operations of the Service Desk(NOAM) and NOC technicians ensuring the delivery of best in class service by phone, email, Chat and via online remote support tools.Support Includes Working on.
Apr 2016 - Jan 2017
Assistant Manager - Rms-Noc
- Job Responsibilities:
- Oversee and manage the day-to-day operations of the Service Desk and RMS NOC Administrators
- First level of contact for Global First advantage employees for any IT related issues.
- Handling L1 Team escalations and resolving them before SLA
- Voice / Non-voice L1 & L2 technical support for FADV employees via Phone, Chat, and Email & Ticketing tools.
- Remote support through VNC, RDP, RC & Mikogo web client.
Apr 2015 - Mar 2016
Team Lead Rms-Noc
Leading Support Desk & NOC monitoring operation in shifts - NOC Support Window – 24*7 Ops( Global NOC)Conceptualization of Strategies on operations and support including Transition Management and blended (onsite/offsite) delivery operations.IT Infrastructure vertical such as Managed Services, Remote Infrastructure Management, IT Operations, Service.
Apr 2012 - Mar 2015
Senior Rms-Noc Administrator
Ticket prioritization, queue management for Service Desk and NOC engineers.Main responsibilities:Attending Service desk calls Monitoring ServiceDesk queue in Service Manager & JiraMonitoring emails in Service desk & Support help desk mailbox Attending NOC calls Monitoring RMS-NOC and NOC Production queue in Ticketing ToolMonitoring emails
Apr 2011 - Mar 2012
Rms-Noc Administrator
NOC Team is part of IT Infrastructure department of First Advantage and Is the primary work space utilized to monitor, manage and troubleshoot problems on a network. The Network Operations Center offers oversight of problems, configuration and change management, network security, performance and policy monitoring, reporting, quality assurance and.
Sep 2010 - Apr 2011
FAQ
Frequently asked questions about Mohan Krishnappa
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What company does Mohan Krishnappa work for?
Mohan Krishnappa works for First Advantage.
What is Mohan Krishnappa's role at First Advantage?
Mohan Krishnappa is listed as Sr. Manager SRE at First Advantage.
Where is Mohan Krishnappa based?
Mohan Krishnappa is based in Bengaluru, Karnataka, India while working with First Advantage.
What companies has Mohan Krishnappa worked for?
Mohan Krishnappa has worked for First Advantage.
How can I contact Mohan Krishnappa?
You can use AeroLeads to view verified contact signals for Mohan Krishnappa at First Advantage, including work email, phone, and LinkedIn data when available.
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