• Yearly increase of sales revenue from KLSO to property by 22%. • Won back major accounts like KPMG, ERNST & YOUNG, GREAT EASTERN and MAYBANK from competitors.

• Designed and implemented the Standard Operating Procedures (SOP) for the following departments at KEC CLUB a) Sales and Marketing b) Banquet Operations c) Catering and Convention • Successfully organized various activities in the club such as the Secretaries Week, Merdeka Bash, Festive parties which has earned the club an additional RM500,000 in revenue..• Able to maintain 36% above from the budget for the 1997& 1998 of the… Show more • Designed and implemented the Standard Operating Procedures (SOP) for the following departments at KEC CLUB a) Sales and Marketing b) Banquet Operations c) Catering and Convention • Successfully organized various activities in the club such as the Secretaries Week, Merdeka Bash, Festive parties which has earned the club an additional RM500,000 in revenue..• Able to maintain 36% above from the budget for the 1997& 1998 of the club revenues.• Designed 3 training modules for Acmar Group of Companies. The modules are Excellent Customer Service, Creative Selling, and Professional Image.• Appointed as Quality Auditor.• Team member of the ISO 9000 implementation team.• Promoted to Senior Manager and was transferred to Acmar Hotel & Suites to set up the Sales Department which comprised - Room Sales, Catering Sales and Marketing Communications. Show less

• Able to surpass given sales target by 24% consistently for 3 years – 1993,1994 & 1995

• Recruited to market and promote the World Trade Centre Club. Successfully recruited 120 members within 6months upon given the assignment.• Transferred to operations department. Handled major events like UMNO Assembly, International concerts, World Conferences like CHOFM, World Dental Conference etc.