Profile comprises the following main tasks. ● E2E Project planning including timely delivery. ● Project execution management maintaining agreed %UM during business approvals. ● I&C & logistics management for all Customers ● Implementation of deploying New/Global tools and processes within operations. ● Adherence to WLA with NRO & NDO covering all wireless rollout deliverables. ● Close coordination with all stakeholders. ● OPEX control ensures better UM. ● Active involvement in all RFP till the win day ● Competence build-up of internal and external resources including suppliers Vendor Management: The main purpose of the role is to drive vendor management activities relating to performance, capacity and financial control for all accounts i.e. Voda-Idea, Reliance, Airtel & Etisalat. Role contributes to enhance profitability, reduce cost and improve delivery performance. The role is primarily performed within an offshore environment but shall be linked to Deployment 3rd Party & Vendor Management environment for Network rollout & design and optimisation. Quality & OHS role: Responsible to develop, drive effective quality assurance processes, ensure compliance with Occupational Health & Safety requirements to meet organization and customer goals.

● Transition and transformation of operation teams for Bharti and RCOM ● Optimized resources by developing multi-skill capabilities. ● Training for Career growth of resources at multiple stages. Managed Services (MS) Circle Head & Head of Deployment- Delhi NCR (Managed Services: Airtel & RCOM, Project Deployment- Airtel, RCOM, Vodafone, Idea) ● Managed networks of two top telecom operators of Delhi NCR in the field of BSS, MW, Core, Transmission, Fibre, Utilities, Enterprise Customer Service Delivery & Assurance & Project management. ● Responsible for uptime of 18700 BTS, 18 switches (WLS+ ILT), 2400 Txn Nodes (PDH/SDH/WDM/DWDM), 5000 MW, 8000 Kms of Fibre, DLC's & Metro Ethernet Network, Wi-Max with prime focus on operational

Ensured high network uptime of 5922 BTS (2550 GSM, 2280 3G and 1092 CDMA) to meet RCOM business requirement for Managed Services for 8 circles. ● Regular KPI reviews with circles, set mid-term improvement plans and follow-ups. ● Regular customer meetings and regional performance review. ● Capacity management for the designated geographical area/circle(s), including receipt/sign-off of the capacity forecast, preparation of network change plans, project plans, rollout and material forecasts, AMC etc. ● Analyse structural problems in the networks, set improvement plans and concluded successfully. ● Management of Opex budget ensuring business targets. ● Improved Dialog results in region. ● Follow-up on Customer Satisfaction/Service Evaluation results. ● Member of the National Management Team. ● Authority to approve and initiate actions to improve the successful operations of Managed Services Organization across all circles & expenditure.

Leading the Fixed Access Department with end-to-end responsibility of Retail & Enterprise customer, Network maintenance, deployment and planning for wireless and wireline network. ● Responsible for 3G roll out from Planning, backhaul creation, provisioning and Node B site integration for Punjab, H.P. and J&K Circles. ● Responsible for circle planning, which includes inter and intra city network rollout / expansion of BAN, Metro Ethernet Network, BTS (wireless sites connectivity), LMDS/UBR connectivity of Enterprise customers. ● Ensure timely release of inter and intra city planning for GSM and CDMA rollout of circle. ● Identify network roll-out areas & initiate Business team focus in these areas to achieve maximum sales penetration. ● Ensure network implementation with priority set by Business, strictly meeting quality standards for Enterprise customer cases. ● Ensure MTTP & MTTR. ● Evaluation of training needs of employees and arranging for training ● Functionally reports to the National Head O&M at NHQ

Successful changeover of ver. 13 to ver 16 of EWSD Switch, which includes both Hardware & software change. ● Started first time right FTR & achieved the FTR from 10 % to 90% by exhaustive analysis & finding out the root causes & produced the checklist according to route causes. ● Penalty & recognition is imposed on the measure of FTR. ● Training & certification of all internal & external employees. ● Created Centre of excellence cell in Delhi circle which consists of test Lab for all types of testing like PRI, BRI, data products, copper network etc. ● Ensured 100% quality work of all ISP & OSP, which includes LA/SA/transport/Customer connectivity. Manager - Quality till April 2003 Quality testing of all RSU/RSDLU/DLU/VSDLU, OSP, Data ckts. [E1R2, ISDN (PRI, BRI), Lease Line, ADSL], factory testing of fibre/copper/power plant, Centre of Excellence (training cell) & MIS of project and O&M. ● AT of RSU/RSDLU/DLU which includes Nortel SDH, EWSD switch, DSLAM, Power Plant, Battery bank, Civil & electrical work. ● AT of service delivery of Enterprise customer links ● Open the area for ADSL specifying the maximum bandwidth in each area by thorough testing of lines. Achievements: ● Received Chairman Award for two consecutive Years i.e. 2002 & 2003. ● Rated Best manager thru Gallup survey for the Year 2003. ● Consistent Excellent performer throughout years.