Mohan M Email & Phone Number

• Supporting resolution of issues escalated; managing incidents, tracking ticket status and partnering with teams to resolve.
• Maintaining the business processes and notifications based on the designed business flow diagrams.
• Responsible for creation and support on Integration System User (ISU), security groups, and tested security for specific integration systems.
• Currently working on PICOF, EIB and Core Connector - Worker requirements.
• Analyzing new features of Workday release and providing knowledge to team members and business users.
• Fixing issues and enhancement of existing integrations.

Statewide, PA, US

Involved in discussions for implementing PeopleSoft 9.2 for Pennsylvania Treasury Department.Involved preparing technical designs and developing and unit testing of interfaces and reports using SQR and Application Engine and BI Publisher tools.Involved in Data Conversion of Personal data and Job Data from legacy system(Great Plains) to PeopleSoft9.2Created.

Merrillville, IN, US

Involved functional discussions to segregate programs and analyzing requirements and preparing technical designs.Development and unit testing of requirements using Application Engine, SQRs, File layout, PeopleCode and Process Scheduler.Involved in Setup of Process group security and row level security.Worked on interfaces which involving inbound and.

London, GB

Involved extensively in Level1 Payroll production support for more than 50,000 HSBC employees of North America and Canada region.Involved in giving Business As Usual support and working closely with users to resolve the issues. Worked on enhancements based on business user’s requirement, resolving user’s issues and involved in activities like Unit testing.

Newark, California, US

Involved in the design and development of the upgrade plan from 8.0 to 9.0.Provided Fit/Gap and Business Analysis to identify process changes and their impact. Involved in the business process meetings along with Functional resources to identify the customizations. Played key role in retrofitting Interfaces, Online Customizations, SQR's, PeopleCode and.