Led comprehensive training programs: Designed, developed, and executed training initiatives across Engineering and Business Administration disciplines at MIET Group’s three campuses in Meerut and Ghaziabad, enhancing students' technical and non-technical skills for placement readiness.Corporate engagement: Spearheaded efforts to establish partnerships with multinational companies, including Google, Amazon, Adobe, and Microsoft, resulting in tailored training programs that significantly improved student employability and placement rates.Curriculum refinement: Collaborated with academic leaders, corporate partners, and industry experts to continuously refine and update curricula, ensuring alignment with the latest trends and advancements, thereby equipping students with cutting-edge skills.School of Foreign Language: Launched and managed the School of Foreign Language, offering courses in Japanese, Russian, Spanish, German, and French to enhance global communication skills, broaden cultural understanding, and open international career opportunities.Training Needs Analysis: Conducted thorough analyses to identify skill gaps across departments and developed customized training solutions focusing on improving students' technical competencies, soft skills, and leadership capabilities.Team management: Managed a diverse team of training professionals and subject matter experts across multiple campuses, providing ongoing professional development and mentorship to ensure high-quality program delivery.Data-driven evaluation: Implemented a data-driven approach to assess training program effectiveness using feedback mechanisms and performance metrics, adjusting content and delivery based on participant insights for continuous enhancement.

• Anchoring the teams of 25 members in the domain of Technical Training, Soft Skills Training and Aptitude Training.• Providing direction and development of lasting leadership development programs to students, Faculty and Staff Members• Ensuring that all programs meet deadlines and that they are completed within the allocated budgets.• Overseeing the creation of content, e-learning, collateral and other training materials that will impact behavior-changing training using various training theories inclusive of job aids, facilitator and participant guides, on-the-job training systems, tutorials, and demonstration models.• Playing a highly collaborative role where he builds solid cross-functional relationships with departmental heads and management across the business and third party companies• Conducting current and ongoing strategic assessments of business-wide training and development programs and initiatives

• Hitachi Systems Micro Clinic Delhi• Shriram Pistons and Rings Limited Ghaziabad• Mahagun India Pvt. Ltd. Noida• Sapphire Gold Kitchenware & Utensils Noida• LIC of India Corporate Office Ghaziabad• Lovely Professional University, Jalandhar• Jaipurai Institute of Management, NOIDA

Employee Engagement Activities at Hitachi Systems Micro Clinics.

• Managing a team of Employability and Soft Skills Domain at institutional level• Designing and Implementing skill based employability training programs for B.tech/MBA/MCA Students, Faculty and Staff Members• Evaluating and Assessing the direction and delivery of Training programs conduct by Trainers• Recruiting and Training of newly hired trainers and assess their performance in probation period• Conducting Train the Trainer Programs on regular intervals• Conducting needs analysis and create applicable training programs for performance gaps.• Creating manuals, Training Calendars and various trainings artifacts.• Expertly managing MIS reports that included counselling, half yearly evaluations, Gap analysis and performances

• Created and implemented training programs and oversaw the major responsivities of CRD (Corporate Resource center). • Designed performance metrics to evaluate productivity and help students create long-term career plans. • Identified, developed, and conducted unique training programs and organized high-end professional courses. • Developed efficient workforce and motivated students who can achieve maximum productivity for fast growing organizations.• Run Credit programs as per university norms and helped students to get benefited from it.

Responsibilities Complete the Process Training with in the allotted Duration and utilizing Maximum Time by Monitoring Schedule Adherence of the associates. Conducting Trainings on Complaint Handling Techniques, Voice Tone Modulation, Questioning Skills, Objection Handling, Defusing Skills, Up Selling Skills and My Customer Behavior. Once the associates are live on production floor (Grad Bay/Transition Period) ensuring that the agents improve and achieve their targets by providing individual Feedbacks and Coaching sessions. Preparing Release Report once the associates have successfully completed the training along with required remarks and categorization. Motivating Associates and making them aware of the Opportunities available, so as to control attrition.

Responsibilities:• Provide Customer Support to Mortgage Holders of PARSAC. • Financial Advisor and Account Specialist to solve Billing Queries of Mortgage Members. • Selling Financial Products namely Credit Protector, Credit Monitoring Services, Balance Transfers and New Accounts.