Mohan Raj Gurusamy Email and Phone Number

Developed API's using Springboot.Developed and executed test procedures for the API'sEnhanced interfaces to promote better functionality for users using React JS. Involved in Agile methodology to do requirements gathering, analysis and planning. Used Jenkins pipelines to automate builds.Used version control system Git.Used Jira to track issues/bugs, tasks and plan work items.Participated in group sessions, design reviews, and code analyzing.Analyzed systems flow, data usage and work processes, and investigated problem areas. Provided support for Production Issues.Created dashboards in Looker to monitor application health.Wrote Unix scripts to be used in jenkins pipelines.

SRE and support engineer for complete implementation of IBM Sterling.Worked on multiple process improvements and developed multiple dashboards on Grafana with backend serviced as Prometheus.Set up hundreds of custom alerts using Prometheus as per business needs. Configured multiple Process Fulfillment pipelines in Sterling configuration to execute business flow as intended and performed configuration changes.Developed several shell scripts for monitoring and systematizing manual procedures.Enhanced several legacy scripts to reduce script/program execution time from hours to minutes increasing productivity.Automated manual procedures like systems monitoring, order flow and at- risk orders/systems alerting thereby reducing manual toil and avoiding customer tickets.Setup monitors at aggressive intervals to alert teams thereby reducing MTTD and MTTR.Worked on data analytics tools Splunk, AppDynamics, Grafana and Graphite.Setting up monitoring, alerting and creating dashboards for visualizing and understanding application metrics like volume, availability, latency and errors with fore-mentioned tools.Worked extensively on Application performance monitoring using AppDynamics for all applications and effective in analyzing JVM issues.