• Oversee IT operations to provide innovative technology solution and, best-in-class tools and infrastructure, software applications and support services, reduced operating cost with greater profitability.• Provide technical, consultative, and delivery services for DevOps initiatives.• Assist the Professional Services team to develop offerings including proven architectures, proofs of concept, and best practices for delivery.• Utilize a variety of tools, techniques, and procedures to resolve problems.• Assist and support team members in executing projects on time.• Manage DevOps team to develop and maintain organization strategies, proposals for increasing technical efficiency and improving productivity.• Build and setup infrastructure using Azure DevOps and tools such as Ansible, GIT, Jenkins, NodeJS etc. for supporting continuous integration (CI), delivery & deployment (CD) and QA Automation and Monitoring activities.• Evaluate existing architecture, business strategy and pricing model and provide inputs for management and building Continuous monitoring (CM) with Nagios and Continuous Testing (CT) with Selenium.• Provide plan, organize, forecast budget and resources related to all software development activities in the company.• Align security architecture, plans, controls, processes, policies and procedures with security standards and operational goals.• Serve as program and project leader, directing all phases of complex projects while managing, motivating and mentoring staff.

• Established an LLC and successfully trademarked, AbsenceTracker™ • Hired business development, sales, client support and technology teams from the ground up to build this successful SaaS company.• Cultivated and fostered key relationships with senior management and line management for designated business portfolios.• Directed and managed IT process, network and security procedures. • Worked with external auditors in SOC, PHI, PII and HIPAA compliances.• Supported Head of IT Audit in delivering timely, concise and insightful control issues to senior IT management and Audit Committee.• Identified and developed new customer implementation process and projects by providing technical guidance while collaborating with business development.• Facilitated client, practice and performance management including project team management and the development of team.• Ensured all operational of the technology group are closely and properly managed, such as staffing, hiring, business development and career and performance management and successful profit center model.• Developed, executed and managed project plan, leveraging expertise in strategy development and presentation to management.• Optimized existing client IT infrastructure, leading team in leveraging progressive technologies for growth of client business opportunities.• Provided mentoring and guidance to existing staff in support of career development and advancement.• Owned a structured vendor relationship process and contract management.

Maintained database results by setting and enforcing industry standards and controlsPrepared for database expansion and upgrades by studying plans and requirementsAdvised senior technical management and provided cost effective solutionsPreparied reports on system performance, problems and recommendationsUpgraded hardware and software by assessing transaction processing and database production optionsMaintained database performance and troubleshooting problemsWritten database access policies, procedures and controlsMaintained and provided on call support whenever is neccessary