Branch Manager
CurrentMajor ResoposibilitiesWith the assistance of front office branch staff and back office support teams, I am responsible for organizing and controlling overall business activities of the branches through growth in quality assets and liabilities, while managing existing as well as new to bank customers.• Market bank’s image by promoting products and services with a view to enhance and develop overall business.• Provide critical input in development of branch business strategies, detailed targets / budgets, and tactical plans. Implement these plans to achieve desired profitability while growing the book within approved risk parameters.• Maintenance of business & administrative records; monitoring and review of various standard as well as specialized MIS reports for purposes of performance management as well as review by internal and external stakeholders (including regulators).• Directly dealing with customers on regular basis aimed at (a) selling products & services, (b) resolving their complaints and ensuring maximum service quality, (c) understanding their business model & financial needs, (d) advising them on asset & liability products, (e) structuring banking facilities for them, and (f) monitoring their account and business performance, to identify relationships exhibiting deviant behavior and eventually recommending work out strategies to the senior management.• Appraise and recommend all credit proposals to approving authorities that are prepared by the relationship manager or branch credit officer.• Review and propose all credit applications to the senior management for endorsement.• Manage, motivate and provide/recommend continuous training to all staff to achieve desired level of productivity and ensure a satisfied workforce.• Assist other departments like administration, recoveries, and credit administration, in their respective areas.